Nadia Stiti Oberson

• Supporting primary school children whose parents are allophone
• Helping students with homework in French and providing additional support in Arabic when needed
• Facilitating understanding and encouraging independent learning
• Creating a safe and inclusive environment for children from diverse backgrounds

Taught French to allophone adults to support their integration into Swiss society. Developed lesson plans, provided individual support, and adapted teaching methods to different levels and cultural backgrounds.

Performed reception duties, managed phone calls and correspondence, supported administrative tasks, and assisted with event organization. Frequently used multiple languages (French, English and Arabic) to communicate with a diverse public.

Handled customer service inquiries by phone and email in multiple languages. Assisted clients with subscriptions, complaints, and technical support. Ensured customer satisfaction through efficient and empathetic communication.