Natalia Volk
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
18
18
years of professional experience
Work History
Partner Assistant
KPMG AG
12.2022 - Current
- Assistance activities of the three partners
- Established and implemented business procedures and process improvements.
- Creating various statistics and evaluations for the department
- Responsibility for Operations staff workload management
- Organizing meetings, flights, hotels, events
- Assistance with personnel administration (mutations, entries/exits)
- Compilation of vacation and overtime statistics for Consulting
- Creating the overview of financial standings and costs
Team Leader Manager
District Office
01.2022 - 11.2022
- Independent conceptualization and complete set-up of the department including staffing, financial and scheduling planning
- Management of the municipal survey office (6 employees) and supervision of recruitment, training and professional staff expansion including recruitment and training of approx
- 150 survey officers
- Project management with adherence to multiple deadlines
- Communication with various stakeholders
- Collaboration in the development and implementation of an IT security concept for the survey office.
Communications /Marketing Assistant
Deutsche Pfandbriefbank AG
10.2017 - 12.2021
- Conception of live, online and hybrid events; supporting the lead up and delivery of on-site events
- Fiscal planning and cost control including the management of external service providers
- Supporting the bank's departments and specialist areas in planning, including developing new event formats
- Coordination of internal stakeholder cooperation between Sales, Event Management and Marketing departments
- Event management and responsibility as central contact person (internal and external) in all project phases - from conception to follow-up
- Success control and performance analysis with evaluation and reporting to Heads and MDs
- Researching relevant content and developing exciting conference topics and key issues for discussion.
- Interfaced with outside marketing vendors to promote projects, gather cost estimates and deliver marketing materials for production.
- Created customized marketing materials to increase product awareness.
Business Management / Assistant
Deutsche Pfandbriefbank AG
10.2012 - 08.2014
- Supporting the Head of Business Management
- Monitoring of sales (preparation of reports and statistics)
- Collaboration in the preparation of quarterly and annual reports
- Updating and further development of the standard presentation (group-specifice.g
- Investors)
- Taking over administrative tasks for roadshows
- Carrying out research.
Real Estate Financing /Originator
Deutsche Pfandbriefbank AG
07.2010 - 08.2011
- Originated, reviewed, processed, closed and administered customer loan proposals
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements
- Examined customer loan applications for loan approvals and denials
- Submitted loan applications to underwriter for verification and recommendations
- Customer care / KYC check and entire onboarding process in an international environment
- Preparation of (credit) decision-relevant templates in close coordination with several departments for the bank's committees
- Structuring of creditworthiness documents and professional implementation of real estate transactions
- Interface work with other corporate units for the presentation of transactions in the bank's bodies
- Internal projects to improve the bank's sales and distribution system
- Specialist support of sales units during client meetings and webinars
- Assistance in the organization of finance events, including marketing of core competencies and expertise in this area.
Management /Assistant
Dresdner Kleinwort / Commerzbank AG
10.2005 - 03.2010
- Created and updated records and files to maintain document compliance
- Organized resources, records and personnel to accomplish aggressive targets
- Documented and distributed meeting notes to identify, analyze and improve workflows
- Translated information into electronic forms by compiling and sorting data
- Setting and planning inter-departmental meetings, roadshows and conferences, including on-site video conferences, which helped to optimize business operations
- Handling business correspondence via email, telephone or in-person in English and German
- Supporting superiors, such as department heads or team leaders, with all tasks that guarantee smooth day-to-day business operations
- Supporting the booking of the team's business trips as well as settlement of their travel expenses
- Supporting the equity research team in day-to-day business with the preparation of studies.
Education
Bachelor of Arts - International Business Management
University of Economics & Management
Frankfurt Am Main06.2011
Int. Diploma - Administration And Management, Business Administration And Management
EUROPEAN SCHOOLS FOR HIGHER EDUCATION (ESO)
Oldenburg07.2005
Skills
- Organizational talent
- Hands-on mentality
- Detail-oriented
- Prioritization and time management
- Problem Resolving
- Communication Skills
Languages
German
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Upper intermediate (B2)
Timeline
Partner Assistant
KPMG AG
12.2022 - Current
Team Leader Manager
District Office
01.2022 - 11.2022
Communications /Marketing Assistant
Deutsche Pfandbriefbank AG
10.2017 - 12.2021
Business Management / Assistant
Deutsche Pfandbriefbank AG
10.2012 - 08.2014
Real Estate Financing /Originator
Deutsche Pfandbriefbank AG
07.2010 - 08.2011
Management /Assistant
Dresdner Kleinwort / Commerzbank AG
10.2005 - 03.2010
Bachelor of Arts - International Business Management
University of Economics & Management
Int. Diploma - Administration And Management, Business Administration And Management
EUROPEAN SCHOOLS FOR HIGHER EDUCATION (ESO)
Similar Profiles
Arpita UpadhyayArpita Upadhyay
Assistant at KPMG AGAssistant at KPMG AG
Knut RolleKnut Rolle
Senior Manager, ERP Consulting at KPMG AG WirtschaftsprüfungsgesellschaftSenior Manager, ERP Consulting at KPMG AG Wirtschaftsprüfungsgesellschaft
Akshay SachdevaAkshay Sachdeva
Senior Audit Associate at KPMG Resource Centre Pvt Ltd/ KPMG Global Services (UK Division)Senior Audit Associate at KPMG Resource Centre Pvt Ltd/ KPMG Global Services (UK Division)