Nathan Bradley Nel
Summary
Operations and strategy leader with 14+ years’ experience optimizing workflows, scaling service operations, and driving clarity across distributed teams. Extensive experience implementing EOS (Entrepreneurial Operating System), driving departmental Rocks, and aligning teams to execution frameworks. Proven ability to streamline complex processes, direct automation initiatives, and improve operational efficiency while maintaining alignment with strategic goals.
Overview
8
8
years of professional experience
Work History
Chief of Staff /Head of Operations
Panoptyc
01.2024 - Current
- Oversaw global ops for AI-driven SaaS, managing onboarding, fulfillment & investigator workflows.
- Designed onboarding workflows reducing completion time 65%.
- Implemented Departmental Rocks to maintain accountability across teams.
- Scoped automation roadmap (license renewals, review processes, automated outreach) executed by ops team.
- Remote, US-based
Management Consultant
Independent Management Consultant
01.2022 - 12.2023
- Helped SMEs transition from manual to scalable workflows.
- Lead international business development initiative, successfully expanding sales into export markets.
Managing Director
GC Engineering
02.2017 - 06.2021
- Drove a 600% profit increase via strategic merger & operational redesign.
- Moved manufacturing 3 facilities into 1 fully functioning facility enabling better processes workflow.
- Reduced project lead times by 20% through process optimization.
Education
BCom - Finance (Investment Management)
Milpark Business School
Diploma - Rubber & Plastics
SA Institute of Polymer Science
Skills
- Proficient in EOS methodologies
- L10 meeting facilitation
- Data-driven performance scorecards
- Lean operations management
- Experience with Mode for data visualization
- Leadership in automation initiatives
- KPI dashboard creation
- Proficient in Google Workspace tools
Accomplishments
- Implemented AI driven SOP for matching over 30,000+ licenses, reducing project scope from months → under 24h.
- Directed automation roadmap, cutting manual workload by 30% and improving SLA adherence.
- Led EOS implementation across 4 departments, achieving 90%+ Rocks completion on time.
- Spearheaded a strategic merger driving 600% profit increase (GC Engineering).
Timeline
Chief of Staff /Head of Operations
Panoptyc
01.2024 - Current
Management Consultant
Independent Management Consultant
01.2022 - 12.2023
Managing Director
GC Engineering
02.2017 - 06.2021
Diploma - Rubber & Plastics
SA Institute of Polymer Science
BCom - Finance (Investment Management)
Milpark Business School
CORE EXPERTISE
- EOS Mastery – Led 50+ L10 meetings, Rocks planning, and operational scorecards
- Process Optimization – Created scalable, documented workflows improving efficiency
- Automation Leadership – Scoped & prioritized automation initiatives for ops teams
- Metrics-Driven Ops – Built KPIs & dashboards for operational clarity
- Change Management – Improved adoption of tools, processes & team alignment