Neda Milosevic Lubarda
Zürich
Summary
As a dedicated Human Resources leader with over seven years of experience, I specialize in managing and implementing comprehensive HR functions during mergers and acquisitions, organizational changes, and rapid growth phases. My expertise includes people management, negotiation, business planning, executive search, labor relations, and recruitment. I am known as a dynamic and goal-oriented professional with a proven track record of successfully managing and motivating diverse teams to achieve company goals.
Overview
11
11
years of professional experience
Work History
Head of Human Resources and Organization Departmen
Direktna Bank ad Belgrade
Belgrade
06.2019 - 05.2022
- Oversee the Human Resources role, leading a team of 12 professionals to manage all HR functions, and develop procedures and policies for a bank with over 500 employees.
- Develop and implement HR strategies and initiatives aligned with the overall business strategy. Serve as a strategic partner to the executive team, providing insights and recommendations on HR matters. Lead the development of the HR department's plans and programs, ensuring they support the company's goals.
- Recruitment and selection processes to attract and retain top talent (more than 150 interviews per year). Develop and implement effective onboarding programs to integrate new hires successfully. Manage succession planning and talent development programs to build a pipeline of future leaders. Developing and maintaining the company's employer brand, including creating a positive image and reputation as an employer of choice.
- Foster a positive and inclusive work environment that promotes employee engagement and satisfaction. Address and resolve employee relations issues, including grievances, disciplinary actions, and conflict resolution.
- Work on designing and managing performance appraisal systems to drive high performance. Actively participating in, and supervising, the annual employee evaluation process. Work on implementing recognition and reward programs to motivate and retain employees.
- Develop corporate plans for various HR matters, such as compensation, salaries, health, and safety. Planning and designing employee benefit packages. Monitoring the department's budgets.
- Identify training needs, and develop programs to enhance employee skills and knowledge. Oversee the implementation of training and development initiatives, including leadership development. Monitor and evaluate the effectiveness of training programs, and make improvements as needed.
- Establishing and managing organizational changes in company structure and job descriptions, as well as improving them. Ensuring all employees comply with HR policies, creating new HR policies, and updating existing ones. Managing all processes related to employee administration (employment contracts, annual vacations, absences, employee monitoring systems, working hours, and attendance). Conducting investigations and resolving complex employee relations issues.
- Managing and supervising the processes of enacting and adopting procedures and policies related to the work. Proposing constructive solutions and participating in meetings related to establishing the work process of the departments. Manage the company internal site.
Head of Human Resources Department
Direktna Bank ad Belgrade
Belgrade
04.2016 - 06.2019
- Implemented and managed human resources functions.
- Managed team of 6 professionals.
Recruitment Manager
Link Consultants doo
Belgrade
11.2013 - 04.2016
- Sourced suitable candidates for senior managerial roles and various positions in IT and banking domains.
- Collaborate with hiring managers to understand staffing needs, provide solutions, and develop effective recruitment strategies.Led interviews and assessments to evaluate candidates' skills and qualifications for roles. Conducted final interviews, negotiated offers, and managed candidate relationships, delivering an exceptional candidate experience.
Financial Advisor
K&K Electronics doo
Belgrade
10.2011 - 01.2013
Education
Bachelor of Economics -
University Singidunum
Belgrade, Serbia01-2011
Skills
Organizational changes
People management
Negotiation
Executive search
Recruitment leadership
Communication
PROJECTS
- 2016 - 2021: Successfully managed and led the Human Resources Department, overseeing organizational changes at the bank-wide level, including mergers, changes in job descriptions, and organizational restructuring across the entire bank. Led the employee reduction process and managed redundancies without negative legal or financial consequences for the employer during three M&A transactions
Piraeus Bank, Direktna Banka, Findomestic Bank, and KBM Bank - In 2021, I collaborated with the consulting firm PwC to implement a new performance management system, resulting in increased employee engagement scores
- In 2018, I managed the project to introduce new software for processing and paying wages and other benefits, including data transfer, testing, and calculation control
- In 2016, I successfully established the Human Resources function at KBM Bank, including all processes and procedures. Previously, HR tasks were scattered across various organizational units, with some tasks left unimplemented
Languages
Serbian
First Language
English
Intermediate (B1)
B1
Croatian
Upper Intermediate (B2)
B2
German
Elementary (A2)
A2
OTHERS
- B Permit - Switzerland
- Active learning German language
Timeline
Head of Human Resources and Organization Departmen
Direktna Bank ad Belgrade
06.2019 - 05.2022
Head of Human Resources Department
Direktna Bank ad Belgrade
04.2016 - 06.2019
Recruitment Manager
Link Consultants doo
11.2013 - 04.2016
Financial Advisor
K&K Electronics doo
10.2011 - 01.2013
Bachelor of Economics -
University Singidunum
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