GIOVANNI CANNULI
Nembro
Summary
Always looking to learn new skills, take on extra responsibilities, and grow professionally.
Have worked in busy, pressurized environments where high standards are expected. Self-motivated, team player with strong organizational and interpersonal skills. Experienced specialist with a passion for delivering outstanding service.
Overview
6
6
years of professional experience
Work History
Cameriere Del Ristorante
Theater Restaurant
Schaffhausen, Switzerland
02.2024 - 08.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Inspected dishes and utensils for cleanliness.
Back Office Employee
Bergamo
04.2023 - 08.2023
- Import/Export Office, Management and Invoice Issuance, Organization of events and appointments, Organizing weekly and monthly scheduling, Digital and paper archive management, Customer Service, via email and telephone conversations in languages: Italian and English
Logistics Employee
KN
Switzerland
03.2022 - 11.2022
- I managed a wide range of documents and entered information into databases, Managing and issuing invoices, Organizing the warehouse, Receiving and checking in goods, Knowledge of logistics processes and procedures, Quality control skills, Knowledge of computer tools and software to manage information flows
- Collaborated with cross-functional teams to develop and implement process improvements in supply chain management.
- Assessed performance metrics, identifying areas for improvement in logistics operations.
- Maintained thorough knowledge of import/export regulations, ensuring compliance across all logistics activities.
- Implemented lean principles in the warehouse, minimizing waste and increasing productivity.
- Negotiated favorable shipping rates with carriers, reducing overall transportation costs.
Ufficio
TSR Handels AG
Schaffausen
08.2021 - 03.2022
- Quality control of cargo, Management and Invoice Issuance, Warehouse organization, Organization of events, Digital and paper archive management, Warehouse: Receipt of cargo, Control of cargo, Shipment of goods, Warehouse organization, Production: Loading and unloading the production line, Set up and operate machinery, Complete production orders while meeting deadlines, Comply with quality standards and work safety regulations, Monitor the operation of the production facility, reporting any problems, Pack products for shipment
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
Cashier Clerk
Esselunga S.P.A.
Bergamo, Italy
06.2020 - 07.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Production Laborer
P.Plast
Pradalunga, Bergamo
05.2019 - 10.2019
- Loading and unloading the production line, Set up and operate machinery, Complete production orders while meeting deadlines, Comply with quality standards and work safety regulations, Monitor the operation of the production facility, reporting any problems, Pack products for shipment
- Maintained a safe working environment by adhering to all safety protocols and ensuring proper use of equipment.
- Facilitated efficient material flow by accurately tracking inbound and outbound inventory, ensuring proper storage, and promptly addressing any discrepancies.
- Assisted in the achievement of production goals by consistently meeting daily targets and deadlines.
- Supported operational consistency through proactive maintenance of tools, machinery, and workspace organization.
- Maintained open lines of communication with supervisors, reporting any issues or concerns that could impact production schedules or product quality.
Tanker Ship Operations Coordinator
Grimaldi Cruise Roma
Civitavecchia, Roma
10.2018 - 12.2018
- Loading and unloading cars, Cargo balancing, Quality control of cargo, Unloading of goods according to safety regulations
Education
TECHNICAL DIPLOMA FOR TRANSPORT AND LOGISTICS - Logistics And Materials Management
ITTL "LUIGI RIZZO"
Riposto, Catania07.2019
Skills
- Ability to adapt in new contexts
- Problem solving skills
- Motivation and tenacity to pursue one's goals
- Resistant to stress
- Ability to work as part of a team
- Flexibility
- Attention to detail
Languages
Italian
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Beginner (A1)
Deutsch
Elementary (A2)
Personal Information
- Date of Birth: 04/16/00
- Nationality: Italian
Timeline
Cameriere Del Ristorante
Theater Restaurant
02.2024 - 08.2024
Back Office Employee
04.2023 - 08.2023
Logistics Employee
KN
03.2022 - 11.2022
Ufficio
TSR Handels AG
08.2021 - 03.2022
Cashier Clerk
Esselunga S.P.A.
06.2020 - 07.2020
Production Laborer
P.Plast
05.2019 - 10.2019
Tanker Ship Operations Coordinator
Grimaldi Cruise Roma
10.2018 - 12.2018
TECHNICAL DIPLOMA FOR TRANSPORT AND LOGISTICS - Logistics And Materials Management
ITTL "LUIGI RIZZO"