Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Strategy and Operations Analyst
HighRadius Technologies
08.2022 - Current
Development, Analysis, and KPI Tracking : Proficient in developing, analyzing, and tracking business, departmental, and financial Key Performance Indicators (KPIs) which increased CARR by 4%.
Sales Trends and Client Performance : Skilled at evaluating sales trends and client performance to recommend improvements and forecast Annual Recurring Revenue (ARR) .
Reports and Dashboards : Experienced in building and monitoring reports and dashboards across multiple systems to identify and address valuable data insights which helped stakeholders in Decision making.
Collaboration and Problem Solving : Collaborates effectively with end users and stakeholders, understanding the intricacies of business problems, their impact, and desired outcomes for the team which helped in reducing the Booking Churn by 15%.
Deal Management : Proficient in managing complex deals, evaluating financial models, and assessing risk/reward profiles to facilitate successful sales contracts.
Associate Strategy and Operations Analyst
HighRadius Technologies
05.2022 - 08.2022
Clear Documentation : Experienced in documenting business requirements in a clear and concise manner.
Business Requirements Gathering : Skilled at conducting research and analysis to gather comprehensive business requirements.
Cross-Functional Alignment : Collaborates effectively with cross-functional teams to ensure alignment of project objectives and deliverables.
Stakeholder Management : Proficient in collaborating with stakeholders to understand their needs and objectives.
Decision Making : Strengthened communication between departments, facilitating a seamless flow of information for faster decision-making processes.
Automation: Spearheaded process automation initiatives, reducing manual efforts required in day-to-day operations tasks significantly.
Data Management : Created and managed operational databases to store and track data and maintain accurate information.
Sales Officer
JL Morison
11.2018 - 11.2019
Enhanced customer satisfaction with timely follow-ups and personalized service.
Conducted market research to identify potential opportunities and emerging trends in the industry.
Collaborated with marketing team to develop promotional materials to boost product visibility.
Cultivated strong relationships, establishing trust and loyalty among clients.
Trained junior sales staff, mentoring them on best practices and strategies for success.
Sales Associate
JL Morison
09.2017 - 10.2018
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
MBA - Business
Chitkara University
Chandigarh, India
05.2022
Bachelor of Engineering (BE) - Electrical, Electronics And Communications Engineering
Chitkara University
Chandigarh, India
05.2016
Skills
Finance analysis and reporting
Inventory, Volume, Sales analysis
Sales forecasting
Leadership and development
Strategic and financial planning expert
Proficient in Salesforce
SQL Certified
Deal Management
Churn Management
Business Intelligence
Analytical Skills
Analytical Thinking
Projects
Sales Forecast Model
Customer Churn Dashboard Management
Consulting Resource Planning
Contractual Bookings vs. Billing Analysis.
Customer Segregation Dashboard
Accomplishments
"A pro of Reports and Dashboards" title in Q3- 2023.
Best Employee of Q4-2022.
Best Buddy for Q1 2023.
Certification
The Complete SQL Bootcamp
Business Intelligence using Power BI
Business Analytics by EY
Microsoft Excel - Excel from Beginner to Advanced
Timeline
Strategy and Operations Analyst
HighRadius Technologies
08.2022 - Current
Associate Strategy and Operations Analyst
HighRadius Technologies
05.2022 - 08.2022
Sales Officer
JL Morison
11.2018 - 11.2019
Sales Associate
JL Morison
09.2017 - 10.2018
MBA - Business
Chitkara University
Bachelor of Engineering (BE) - Electrical, Electronics And Communications Engineering