Niklas Müller
Basel
Summary
Open, balanced, and cheerful personality with strong social and intercultural competencies and leadership experience
Overview
9
9
years of professional experience
Work History
Maître De Cabine
SWISS Int. Airlines
Zurich
07.2024 - Current
- Led a team of six, fostering both professional and personal growth within the group.
- Upheld rigorous security and service standards in daily operations.
- Delivered dedicated support to status clients and VIPs, catering to unique requirements.
- Resolved conflicts and addressed irregularities promptly to sustain a harmonious work environment.
Commissionary Member
kapers
Kloten
07.2018 - 07.2024
- Served as commission member for communication and member support initiatives.
- Redesigned website to enhance user experience and information accessibility.
- Evaluated and revamped communication channels for improved effectiveness.
- Conducted union communication and press activities to promote visibility.
- Executed member recruitment strategies to grow organizational membership.
Cabin Crew Member
SWISS Int. Airlines
Zurich
08.2016 - 07.2024
- Provided instructions since 2018.
- Ensured security protocols and catered to the welfare of international passengers with unique needs.
Teaching Assistant
University of Zurich
Zurich
02.2023 - 07.2023
- Conducted lessons on human-nature relationships, ensuring effective preparation and follow-up.
- Evaluated performance assessments to measure student understanding and engagement.
- Organized excursions to enhance practical learning experiences for students.
Education
Master of Arts - Cultural Studies And Modern History
University of Zurich
Zürich07.2024
Bachelor of Arts - Popular Culture Studies And Modern History
University of Zurich
Zurich12.2021
Federal Professional Certificate - Cabin Crew Member
Akad
11.2018
Abitur -
Hegau Gymnasium
Singen07.2018
Languages
German
First Language
French
Advanced (C1)
C1
English
Advanced (C1)
C1
Timeline
Maître De Cabine
SWISS Int. Airlines
07.2024 - Current
Teaching Assistant
University of Zurich
02.2023 - 07.2023
Commissionary Member
kapers
07.2018 - 07.2024
Cabin Crew Member
SWISS Int. Airlines
08.2016 - 07.2024
Master of Arts - Cultural Studies And Modern History
University of Zurich
Bachelor of Arts - Popular Culture Studies And Modern History
University of Zurich
Federal Professional Certificate - Cabin Crew Member
Akad
Abitur -
Hegau Gymnasium