Nina Dell'Orco
Personal Assistent
Lugano
Summary
Highly organized and empathetic Personal Assistant with strong managerial and multitasking skills. Experienced in structuring processes, coordinating multiple tasks simultaneously, and ensuring efficiency in dynamic, high-pressure environments. Skilled in anticipating needs, building clear communication, and creating structure and order. Fluent in Russian (written and spoken). Background in finance and fashion industries, including collaboration with top-level professionals, luxury brands, and celebrities.
Overview
12
12
years of professional experience
Work History
Creative Producer
F2Max
09.2022 - Current
- Delivered consistently exceptional results within tight deadlines, prioritizing tasks effectively under pressure.
- Managed production budgets, optimizing resources and minimizing costs while maintaining high-quality output.
- Mentored junior team members, fostering a collaborative and supportive work environment.
- Increased brand awareness through targeted social media campaigns and influencer partnerships.
Financial Traffic Arbitrage
Partita Iva
05.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Personal Assistant
F2Max
11.2023 - 08.2025
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Maintained appropriate filing of personal and professional documentation.
- Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Displayed absolute discretion at handling confidential information.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Accomplished project deadlines by assisting with task completion whenever required.
- Used discretion when handling confidential information.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Provided research assistance on various projects, leading to informed decisions based on accurate information.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Kept detailed track of household and maintenance inventory and schedules.
- Enhanced executive productivity by managing complex calendars and scheduling high-level meetings.
Sales Manager
EBC (Expert Business Consulting)
09.2015 - 05.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Service Manager
Resta Management
09.2013 - 09.2014
- Implemented strategies to increase customer service satisfaction ratings.
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Resolved customer complaints in professional and timely manner.
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
Education
No Degree - Cadastral Registration
URFU
Yekaterinburg, Russia09-2015
Skills
Multilingual communication
Concept development
Mobile app development
Podcast production
Virtual reality production
Digital advertising
Teamwork
Creative writing
Creative vision
Problem-solving
Team management
Excellent communication
Decision-making
Production processes
Staff supervision
Marketing plans
Quality control
Project management
Timeline
Personal Assistant
F2Max
11.2023 - 08.2025
Creative Producer
F2Max
09.2022 - Current
Financial Traffic Arbitrage
Partita Iva
05.2018 - Current
Sales Manager
EBC (Expert Business Consulting)
09.2015 - 05.2018
Service Manager
Resta Management
09.2013 - 09.2014
No Degree - Cadastral Registration
URFU
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