Nora Dias

Strategic Leadership

• Lead a cross-functional team of 50+ experts across RPA, AI, and process optimization to deliver automation at scale
• Defined and executed the team's vision, mission, and strategic roadmap, aligning OKRs with core priorities including cost reduction, risk mitigation, and digital transformation

Execution & Impact

• Delivered hundreds of solutions end-to-end, from discovery to implementation, achieving annual efficiency gains in the double digit million USD range
• Drove quarterly planning cycles, translating objectives into actionable initiatives, required skills and capacity needs while balancing tactical quick wins and long-term value creation

Financial & Resource Management

• Owned the team's financial operating plan including vendor management and an optimized nearshore/offshore delivery model
• Managed recurring processes such as resource forecasting, hiring, and annual budget planning ensuring delivery readiness and cost control

Cultural Enablement

• Positioned the team as a strategic enabler and internal catalyst for process optimization, offering consulting, coaching, and delivery support to internal stakeholders
• Drove a forward-looking people agenda, focused on AI, preparing the team for emerging technology adoption

• Executed coordination of a large-scale, multi-year strategic and regulatory transformation program as Project Manager and Lead PMO
• Established robust stream governance in partnership with the Program Manager, overseeing 5 substreams and mobilizing 50+ business resources across functions
• Managed the full program budget, integrating business and IT financials, executing monthly forecasting, and contributing to the Three-Year Strategic Plan
• Delivered senior-level analysis on program extension scenarios, cost allocations (external consulting vs. internal), and business-to-IT cost ratios to support decision-making
• Served as Lead Test Coordinator, defining the end-to-end testing roadmap and ensuring daily tracking, reporting, and resolution of testing activities
• Facilitated key governance meetings and senior leadership committees, preparing agendas, executive presentations, speaker briefings, and formal minutes

• Enabled regular monitoring and strategic reporting of regulatory initiatives to the Executive Committee in Switzerland and governance entities in Brazil
• Successfully implemented MiFID II, laying the groundwork for subsequent FIDLEG adoption
• Developed a comprehensive Cross Border Framework by assessing national regulations, creating internal directives, and managing travel compliance through training and monitoring
• Designed and improved compliance policies and procedures, ensuring strong internal controls

Business Manager 2015 - 2017

• Served as Business Manager to the Lead Market Head Brazil, driving strategic support on across audits, client centralization, and market reporting, while also leading key regulatory initiatives related to client fiscal compliance

Process and Risk Specialist 2013 - 2015

• Acted as the primary contact for regulatory, process, and risk matters, led training for front staff on new tools, monitored risk reports, and executed mitigation strategies for client relationships

Wealth Management Support 2011 - 2013

• Supported Relationship Managers and Investment Advisors as Client Advisor Assistant for HNWI and UHNW clients in the Brazil market, delivering comprehensive client service