OLESJA AGO
Zürich
Summary
Responsible and motivated individual with a Bachelor Degree in Foreign Languages and Literatures( English and Spanish) and also in possess of excellent language skills in Italian and Albanian. Eager to contribute to team success through hard work ,attention to detail and excellent organizational skills. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
7
7
years of professional experience
Work History
Gruppenleitung
KIDSatLAKE,Bilingual School
Rüschlikon
01.2023 - Current
- Organizing educational materials and resources to create an engaging learning environment.
- Monitoring student progress to ensure cooperation and growth.
- Communicating with parents to increase overall child progress.
- Conducting regular meetings to review lesson plans and discuss any changes or improvements needed.
E-Commerce and Shop Assistant
Celso Sport Store
Bormio
09.2021 - 02.2022
- Experience in stocking , organizing , and merchandising products on store shelves and online Websites.
- Provide excellent service and attention to customers when face-to-face or through phone conversations.
English as a Second Language Teacher
Private Practice
Bormio
01.2021 - 06.2021
- Tutored students requiring additional assistance in grammar and reading comprehension.
Front Desk Receptionist
Eden Hotel
Bormio
06.2018 - 09.2018
- Handled payment processing and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Responded to inquiries and room requests made online, by phone, and via email.
Education
Google Data Analytics.
Google Career Certificates
04-2025
Project Management
Google Career Certificates
09-2024
Master in Digital Marketing
Udemy
Milan 10-2022
Intensive English Language Program
Temple University
Philadelphia (USA)04.2022
Bachelor of Arts - Foreign Languages And Literatures English/Spanish
University of Studies of Milan
Milan 04.2021
Skills
- Collaboration
- Reliability
- Excellent communication
- Multitasking
- Customer Service
- Languages ( English, Albanian, Italian, Spanish and basic German )
- Microsoft Office Skills( Power Point , Excel)
Timeline
Gruppenleitung
KIDSatLAKE,Bilingual School
01.2023 - Current
E-Commerce and Shop Assistant
Celso Sport Store
09.2021 - 02.2022
English as a Second Language Teacher
Private Practice
01.2021 - 06.2021
Front Desk Receptionist
Eden Hotel
06.2018 - 09.2018
Google Data Analytics.
Google Career Certificates
Master in Digital Marketing
Udemy
Intensive English Language Program
Temple University
Bachelor of Arts - Foreign Languages And Literatures English/Spanish
University of Studies of Milan
Project Management
Google Career Certificates