Summary
Overview
Work History
Education
Skills
Timeline
Generic
Paola Pedrero

Paola Pedrero

Touristic Administration
Interlaken,BE

Summary

Experienced restaurant server with a strong focus on customer satisfaction, order taking, and organization. Proven ability to adapt in fast-paced environments and enhance the guest experience through effective collaboration with team members.

Overview

2
2
Languages
3
3
years of professional experience

Work History

Housekeeper

River Rock Casino Resort
05.2025 - 12.2025
  • Maintained cleanliness and organization in guest rooms and common areas to enhance guest satisfaction.
  • Operated cleaning equipment and supplies to uphold hygiene standards across facilities.
  • Assisted with laundry services, ensuring timely availability of clean linens.
  • Coordinated with housekeeping staff to streamline task completion and enhance service quality.

Restaurant Server

Awasi Atacama
01.2026 - 04.2026
  • Provided excellent customer service to enhance guest dining experience.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Assisted in training new servers on restaurant protocols and menu knowledge.
  • Responded rapidly to changing situations to maintain service quality. to changing circumstances in a fast-paced environment.

Restaurant Server

Hotel Rio Serrano
09.2024 - 02.2025
  • Greeted new customers, discussed specials, and took drink orders.
  • Processed customer orders efficiently using point-of-sale system.
  • Addressed customer inquiries and resolved issues promptly to ensure satisfaction.
  • Welcomed new customers at entrance to create a friendly atmosphere., discussed specials, and took drink orders.

Housekeeper

Patagonia Camp
09.2023 - 02.2024
  • Maintained cleanliness and organization in guest rooms and common areas.
  • Reported maintenance issues promptly for swift resolution to enhance guest satisfaction.
  • Followed safety protocols while handling chemicals and cleaning agents effectively.
  • Adapted quickly to changing daily priorities and guest requests efficiently.

Education

Touristic Administration -

Universidad Santo Tomas
Santiago De Chile
04.2001 -

Skills

Customer satisfaction

Order taking

Exceptional communication

Cleanliness

Menu recommendations

Organization

Customer service

Timeline

Restaurant Server

Awasi Atacama
01.2026 - 04.2026

Housekeeper

River Rock Casino Resort
05.2025 - 12.2025

Restaurant Server

Hotel Rio Serrano
09.2024 - 02.2025

Housekeeper

Patagonia Camp
09.2023 - 02.2024

Touristic Administration -

Universidad Santo Tomas
04.2001 -
Paola PedreroTouristic Administration