Patricia Church

I am a highly service-oriented, proactive leader, recognized for my ability to foster accountable, inclusive, and high-performing teams. With a robust foundation in global import/export operations and a Diploma in Foreign Trade, I combine strategic direction and operational expertise to reliably deliver on business objectives. My academic background includes a Bachelor's degree in Psychology with a focus on Neurology and a Teaching Diploma, providing a strong base in people management, team development, and effective training—both online and face-to-face. My experience in designing and leading training programs equips me to drive continuous improvement, process optimization, and change management initiatives. I hold certifications in people management and compliance (IATA DGR, AVIASECURE), ensuring full adherence to regulatory requirements and best practices. I value transparency, routinely communicating progress, risks, and opportunities to stakeholders, and I thrive in dynamic, cross-functional environments where innovation and strategic growth are paramount.

Professional with significant experience and readiness for Senior Specialist role. Proven track record in driving impactful results through strategic planning and effective execution. Strong focus on team collaboration and adaptability to dynamic environments. Equipped with essential skills in project management, problem-solving, and effective communication, consistently delivering high-quality outcomes.

• Documented and resolved [Issue] which led to [Results].
• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Achieved [Result] by completing [Task] with accuracy and efficiency.
• Collaborated with team of [Number] in the development of [Project name].

• (November 2023- March 2026) Leadership, Management // Conceptum AG (CH- Zürich)
• Learning about how to better engage and motivate employees; how to create an optimal organizational architecture, optimizing outsourcing, acquisitions and alliances, create strategic leadership vision and quantify market trends on a global scale.
• (May 2022) IATA DGR- 63rd Edition (CH- Zürich)
• Air Cargo Dangerous Goods
• (April 2022) IATA - Know Consignor// AVIASECURE (CH- Zürich)
• As part of its measure to protect against terrorism in aviation, Switzerland has been implementing a security concept that has been enshrined in legislation ( WOAH 748.122). It is based on international and European regulations.
• The known consignor is an integral part of the security chain in air cargo. Consignments of air freight from known consignors transported and handed over to the airport by an authorised agent of the airline or handling company will in principle not be subject to security checks, or only to a limited extent. Unsecured shipments will be subject to security checks, against payment.
• (March 2022) Customer Excellence // AVIASECURE (CH- Zürich)
• (JAN/ DEC 2015) Foreign Trade Diploma Im- Export// Conceptum AG (CH- Zürich)
• Free Trade agreement and customs formalities Diploma.
• (2011) EAD- Certificate of People Management (BR- Sao Paulo)
• (2008) Language Exchange Program_ EF School (AU- Sidney)

- reading

- meditate

- play with my dog