Paulo Mendes
Dietikon
Summary
A fast learner with a proven track record of achievement.
A strong collaborator who always puts the needs of a customer and a team first.
Exceptional communication skills.
A strong sense of business acumen and the understanding that the organization's commercial objectives are crucial to my work.
An adaptable approach to change, and someone who takes responsibility for their ongoing professional development.
Proficient in the use of all Microsoft Office applications.
Overview
16
16
years of professional experience
Work History
Service Engineer
Hitachi Energy Ltd
07.2022 - Current
- Provide technical support and advice to our customers on service issues.
- Processing service orders, selling spare parts, and coordinating service calls.
- Supporting internal departments such as thequality department.
- Performing failure analyses in cooperation with engineering department.
- Supporting customers and advise them with proposed solutions.
- Creation, management and presentation of the Customer Care Response Process (CCRP).
Electrical Project Manager
Elektro Rhyner AG
09.2020 - 06.2022
- Low and very low voltage installations in homes and industrial buildings.
- Installation of electronic control units for heating, Lan, multimedia and simple ventilation systems based on programming.
- Analysis of existing low voltage electrical designs for the given project and if necessary, proposing other more viable solutions for the project based on technical knowledge.
- Technical support on site with installation teams (30 people) follow-up meetings together with customers and electrical managers.
- Implementation of new materials based on new models of recent and more efficient products on the market.
Electrical Project manager
Enercon GmbH
05.2015 - 08.2020
- Overall responsibility for the implementation of wind farm projects in relation to the project schedule related of Electrical Installation of Low voltage
- Implementation of optimization measures in cooperation with internal partners
- Quality and cost control services using KPI analysis
- Support of commercial project management in relation to contract and claims management of electrical components
- Review of low voltage electrical technical instructions
- Electrical Support of commissioning Teams
- Occasional electrical technical support for commissioning teams in very low voltage, low voltage, and medium voltage
- Approval of low voltage to medium voltage transformer reports for proper electrical supply by external company.
Operational Manager
Visabeira - Global – Portugal
07.2014 - 05.2015
- Overall responsibility for the implementation of wind farm projects in relation to the project schedule related to the Low Voltage Electrical Installation.
- Implementation of optimization measures in time, quality and cost in cooperation with internal partners.
- Support to the commercial project management in relation to contract and claims management.
- Continuous external and internal reporting and compilation of the documentation package.
- Quality services and cost control using KPI analysis.
- Commercial project management support in relation to contract and claims management for electrical components.
- Creation and review of low voltage electrical technical instructions.
- Electrical support to commissioning teams (in total 40 people).
- Sharing problems and technical solutions together with partners from the same work area as well as the technical engineering department.
Maintenance planning
Valeo
10.2013 - 05.2014
- Responsible for the results of the installation and maintenance of both kind of teams (copper and fiber optics) in total 100 people.
- Analysis of indicators weekly.
- Continuous improvement of procedures of times and costs.
- Project management of the new telecommunications network.
- Technical and behavioral trainer.
Renewable Energy Engineer
Iefp
01.2013 - 07.2013
- View the manufacturers' table to analyze and schedule which interventions should be done and when.
- Planning the maintenance according to the manufacture's machinery and with planning managers.
- Check what material is in stock for the appropriate interventions.
Electrical Technician
Self-employed Electrician
01.2010 - 12.2012
- Low-voltage installation for houses or commercial/industrial buildings.
- Electronic control installation units for heating and ventilation systems.
- Maintenance of power systems.
- Repair technical faults in electrical installations and equipment.
Electrician
Electro Xavier Lda
08.2008 - 08.2009
- Low-voltage plants for homes or commercial buildings.
- Pump power connections at petrol stations and lighting system.
- Electronic control units for heating and ventilation systems.
- Reconstruction of already existing plants.
Intern Electricians – Industrial Automation
F+U Internaltional Projects
04.2008 - 05.2008
- Electronic board assembly.
- Detecting faults in electronic board assemblies.
- Detecting faults in the electrical components in a car.
Education
Master of Science - Industrial Engineering, Project And Innovation
Minho University
Braga, Portugal07.2016
Bachelor of Science - Energy Engineering
High School Technology And Management
Viana do Castelo, Portugal07.2012
Associate of Applied Science - Electronics, Automation And Instrumentation
Cenatex Professional School
Guimarães, Portugal07.2008
Associate of Applied Science - Electrician Installations And Telecommunication
Professional School
V.N. Famalicão, Portugal07.2005
Skills
- Operational Support
- Business problem solving
- Customer oriented
- Electrical Engineering
- Trainer
- Leadership
- Problem solving
- Written & verbal communication
- Industrial engineering
- Customer service
Projects
- Thermographic Camera, 09/01/11, 07/01/12, Development of the prototype of the thermographic camera WITH RF Arduino hardware and software.
- Flexible photovoltaic panel, 01/01/13, 06/01/13, Development and implementation lighting and monitoring system for a parking lot with flexible photovoltaic panels, rotate it autonomously.
- Roboparty, Create and program autonomous mobile robots in C++ and Visual Basic.
Languages
Portuguese
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Intermediate (B1)
French
Beginner (A1)
Hobbies
Swimming, Football, cooking, flying drones, hiking.
Additional Information
MICROSOFT OFFICE - Advanced
- Word - Advanced
- Excel - Advanced
- Power-Point - Advanced
- Outlook - Advanced
- One Note - Advanced
- Project - Advanced
SAP / S4HANA- Advanced
SPSS - Advanced
CAD - Advanced
Click Schedule - Advanced
Solid Works – Intermediate
Visual Basic - Intermediate
Timeline
Service Engineer
Hitachi Energy Ltd
07.2022 - Current
Electrical Project Manager
Elektro Rhyner AG
09.2020 - 06.2022
Electrical Project manager
Enercon GmbH
05.2015 - 08.2020
Operational Manager
Visabeira - Global – Portugal
07.2014 - 05.2015
Maintenance planning
Valeo
10.2013 - 05.2014
Renewable Energy Engineer
Iefp
01.2013 - 07.2013
Electrical Technician
Self-employed Electrician
01.2010 - 12.2012
Electrician
Electro Xavier Lda
08.2008 - 08.2009
Intern Electricians – Industrial Automation
F+U Internaltional Projects
04.2008 - 05.2008
Master of Science - Industrial Engineering, Project And Innovation
Minho University
Bachelor of Science - Energy Engineering
High School Technology And Management
Associate of Applied Science - Electronics, Automation And Instrumentation
Cenatex Professional School
Associate of Applied Science - Electrician Installations And Telecommunication
Professional School
Similar Profiles
Abdulaziz AdeebAbdulaziz Adeeb
Payroll & Operation Manager at Hitachi Energy LtdPayroll & Operation Manager at Hitachi Energy Ltd
Levi KoettingLevi Koetting
Electrical Maintenance Technician at Hitachi Energy LtdElectrical Maintenance Technician at Hitachi Energy Ltd
Samantha KokrhounSamantha Kokrhoun
Key Account Executive at Hitachi EnergyKey Account Executive at Hitachi Energy