Reading
Phumlani Dlamini
Attorney
Geneva
Summary
Dynamic Human Rights Adviser with a proven track record at the Commonwealth Secretariat, excelling in client engagement and problem-solving. Skilled in legal research and presentations, I foster strong relationships while mentoring junior advisors. Committed to delivering exceptional service, I effectively navigate complex legal landscapes to achieve favorable outcomes for clients.
Results-driven leader with positive attitude and passion for providing high-quality advice and guidance to clients. Proven ability to identify customer needs, resolve conflicts and build strong relationships. Possesses excellent problem-solving, communication and interpersonal skills.
Overview
21
21
years of professional experience
1
1
Certification
1
1
Language
Work History
Human Rights Adviser
Commonwealth Secretariat
09.2023 - Current
- Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
- Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
- Mentored junior advisors, fostering a supportive team environment focused on growth and learning.
- Utilized advanced CRM tools to track client interactions efficiently while maintaining detailed records of their individual goals, preferences, and concerns.
- Proved successful working within tight deadlines and a fast-paced environment.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
Acting Executive Secretary
Commission on Human Rights and Public Administrati
01.2021 - 09.2023
- Organized and updated schedules for executives.
- Coordinated travel arrangements and bookings for executive staff.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled confidential information in professional manner.
- Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
- Improved internal communication by creating informative reports, presentations, and memos for executives and team members.
- Enhanced overall office efficiency with proactive problem-solving skills applied to daily challenges or unexpected situations.
- Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
Legal Advisor
Commission on Human Rights and Public Administrati
01.2018 - 12.2021
- Reduced potential litigation risks by conducting thorough research and providing preemptive solutions to clients.
- Directed and supported staff with business registrations and other legal requirements.
- Developed compliance best practices for company.
- Enhanced client satisfaction with timely and accurate legal advice on various matters.
- Reviewed proposed legislation affecting the organization''s interests, advocating for favorable policy changes when necessary.
- Monitored state and federal regulations to keep company up to date with changing laws.
- Achieved favorable outcomes by drafting persuasive legal documents and presenting strong arguments in court.
- Maintained strict confidentiality while managing sensitive information related to clients'' legal affairs.
- Offered in-house training to company personnel on relevant aspects of law.
- Worked closely with law enforcement agencies during investigations involving company-related matters.
- Built strong professional relationships with clients by consistently delivering excellent service based on integrity and expertise.
- Negotiated favorable settlements in high-stakes disputes, saving clients time and resources in litigation.
- Fostered deep relationships with criminal justice and agency personnel.
- Trained junior team members on relevant industry best practices, fostering a culture of continuous learning.
- Provided legal counsel to clients on diverse business, financial and civil matters.
- Drafted and reviewed contracts and other legal documents to support client needs.
Training and Rostering Officers
South African Development Community Secretariat
08.2013 - 12.2017
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
- Participated in planning and execution of community outreach programs, strengthening community relations.
- Aided in enhancing website user experience with thorough usability testing.
- Collected, arranged, and input information into database system.
Senior Crown Counsel
Attorney General's Office - Ministry of Justice
12.2010 - 08.2013
- Enhanced client satisfaction by providing comprehensive legal counsel and addressing individual concerns.
- Managed a diverse caseload while maintaining excellent attention to detail and prioritizing tasks effectively under tight deadlines.
- Conducted extensive legal research to support case preparation and provide accurate advice to clients.
- Advised businesses on compliance issues, reducing risk exposure and potential financial liabilities.
- Mentored junior associates in best practices for effective client communication and case management techniques.
- Drafted persuasive legal documents, such as motions, briefs, and memorandums, contributing to successful court outcomes.
- Maintained strict confidentiality regarding all client information, protecting their privacy rights throughout the process.
- Conducted legal research and conferred with colleagues with subject matter expertise to develop strategies and arguments in preparation for presentation of cases.
- Drafted and reviewed contracts and other legal documents to support client needs.
- Represented clients in civil litigation, criminal proceedings and appeals in state and federal courts.
- Analyzed legal documents and identified pertinent issues for clients.
Crown Counsel
Director of Public Prosecution - Ministry of Justi
03.2004 - 11.2010
- Mentored junior associates in best practices for effective client communication and case management techniques.
- Presented compelling arguments in court proceedings, achieving favorable rulings for clients across various cases types.
- Drafted persuasive legal documents, such as motions, briefs, and memorandums, contributing to successful court outcomes.
- Assisted colleagues in preparing for trial by reviewing evidence, identifying key witnesses, and formulating strategic approaches.
- Maintained strict confidentiality regarding all client information, protecting their privacy rights throughout the process.
- Drafted and reviewed contracts and other legal documents to support client needs.
- Filed timely case pleadings to meet firm deadlines.
- Interviewed witnesses and gathered public record research relevant to each case.
- Worked with legislators to assist in drafting [Type] legislation and enforcement procedures by offering insights as law practitioner.
Education
Master of Arts - Human Rights And Constitutionalism
University of Pretoria
Pretoria 04.2001 -
Associate of Arts - Law
University of Swaziland
Kwaluseni, 04.2001 -
Associate of Arts - Law
University of Swaziland
Kwaluseni 04.2001 -
Skills
Presentations and public speaking
Problem-solving
Client engagement
Career planning
Decision-making
Time management
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Collaborated with team of [Number] in the development of [Project name].
- Supervised team of [Number] staff members.
Certification
Admitted Attorney
Interests
Timeline
Human Rights Adviser
Commonwealth Secretariat
09.2023 - Current
Acting Executive Secretary
Commission on Human Rights and Public Administrati
01.2021 - 09.2023
Legal Advisor
Commission on Human Rights and Public Administrati
01.2018 - 12.2021
Training and Rostering Officers
South African Development Community Secretariat
08.2013 - 12.2017
Senior Crown Counsel
Attorney General's Office - Ministry of Justice
12.2010 - 08.2013
Crown Counsel
Director of Public Prosecution - Ministry of Justi
03.2004 - 11.2010
Master of Arts - Human Rights And Constitutionalism
University of Pretoria
04.2001 -
Associate of Arts - Law
University of Swaziland
04.2001 -
Associate of Arts - Law
University of Swaziland
04.2001 -
Similar Profiles
Dr Brendan VickersDr Brendan Vickers
Head of International Trade Policy at Commonwealth SecretariatHead of International Trade Policy at Commonwealth Secretariat
JEAN YUANJEAN YUAN
Strategy and Liaison Officer at COMMONWEALTH SECRETARIATStrategy and Liaison Officer at COMMONWEALTH SECRETARIAT
Raveena ShankarRaveena Shankar
KRA & Research Assistant – Economic Policy at Pacific Islands Forum SecretariatKRA & Research Assistant – Economic Policy at Pacific Islands Forum Secretariat