PLINESSE CHRISTELLE HIRSCHMUELLER
Business Risk Control Officer
Nyon
Profil professionnel
Business Risk Control Officer with a strong background in data analysis and risk management. Capable of improving process quality and ensuring optimal customer service.
Independent and enthusiastic, my initial experiences allowed me to strengthen my skills and grasp the various tools and techniques of the banking sector. Seeking new challenges, I wish to join a company where I can contribute my dynamism and appetite for success.
Vue d'ensemble
15
15
years of professional experience
5
5
years of post-secondary education
Expérience
Business Risk Control Officer
HSBC Private Banking
Geneva
2026.01 - Actuel
Business Management (STA)
HSBC Private Banking
Geneva
2025.09 - 2025.12
- Data Management (collect and consolidate data)
- Improve process, productivity and quality
Client Lifecycle Management (STA)
HSBC Private Banking
Geneva
2025.04 - 2025.08
- Work on modification of documents processed under BAU
- Process mandates (container, Discretionary)
- Understanding and able to handle an technical onboarding for an individual account
Central File / Franco Team / Settlement Team
HSBC Private Banking
Geneva
2023.08 - 2025.04
- Manage in Securities, Mutual Funds and Hedge Funds Free of Payment Transfer
- Manage Weblink in order to dispatch emails received by administrators
- Manage the sending process of credit Card and Code Pin
- Manage all Business audit confirmation for Tax declaration
- Ensure proper scanning of document in eDMS
- Ensure all outgoing mails are sent in due time
- Make daily and monthly statistics Executive assistant of Director
Executive assistant of Director
Bank SG Laydernier
Saint-Julien-en-Genevois
2023.01 - 2023.07
- Improvement of the KYC process for bank’s merging
- Provide support to bankers in their daily tasks
Banking customer advisor (CDD)
Caisse d’Epargne Rhone-Alpes
St-Genis -Pouilly
2022.03 - 2022.10
- Reception, information on banking services
- Opening (onboarding client) and closure of accounts
Substitute teachers on request
Primary School Nyon and Prangins
Nyon
2019.01 - 2021.12
- Replacing teaching while teaching courses such as: Mathematic, French, English...)
Microdata management officer (CDD)
ILO, International Labor Organization
Geneva
2016.07 - 2018.05
- Analyzing of data
- Consolidation from microdata to metadata
Financial agent (CDI)
Cash Xpress Financial Services Sarl
Geneva
2010.07 - 2012.11
- Transfer of money abroad
- Accounting and logistic
Formation
Accounting certificate - Accounting
JeunComm
Lausanne 2019.05 - 2019.08
Master in Public Opinion & Survey Methodology - Statistic field
Neuchatel Training
Neuchatel 2013.09 - 2015.06
Bachelor in Finances - finance
Geneva Business School
Geneva 2009.09 - 2012.06
Attestation de formation professionnelle - Anti Money Laundry
Polyreg (FINMA)
Lausanne 2012.08 - 2012.08
Compétences
Personal skills
- Flexible and easily adapts to changes
- Solution and quality service oriented
- Customer contact
- Digital technologies
- Know how to make rebounds for commercial sales
- Capacity for analysis and synthesis
IT skills
- Avaloq
- EDMS
- Kofax
- Helios
- Microsoft Office
- Outlook
- SAP
- Cresus
- Navision
- R
- Stata
- SPSS
- Nesstar
- Other Banking software
Language skills
French : mother tongue
English: C2, professional level (able to understand and communicate with spontaneity and fluidity)
German : basic and learning knowledge
Informations complémentaires
- Sportive (Dancing, Hiking, Skiing, Basket ball, Walking)
- Travel
- Cooking
Langues
Anglais
Bilingue
Français
Langue maternelle
Allemand
Notions
Chronologie
Business Risk Control Officer
HSBC Private Banking
2026.01 - Actuel
Business Management (STA)
HSBC Private Banking
2025.09 - 2025.12
Client Lifecycle Management (STA)
HSBC Private Banking
2025.04 - 2025.08
Central File / Franco Team / Settlement Team
HSBC Private Banking
2023.08 - 2025.04
Executive assistant of Director
Bank SG Laydernier
2023.01 - 2023.07
Banking customer advisor (CDD)
Caisse d’Epargne Rhone-Alpes
2022.03 - 2022.10
Accounting certificate - Accounting
JeunComm
2019.05 - 2019.08
Substitute teachers on request
Primary School Nyon and Prangins
2019.01 - 2021.12
Microdata management officer (CDD)
ILO, International Labor Organization
2016.07 - 2018.05
Master in Public Opinion & Survey Methodology - Statistic field
Neuchatel Training
2013.09 - 2015.06
Attestation de formation professionnelle - Anti Money Laundry
Polyreg (FINMA)
2012.08 - 2012.08
Financial agent (CDI)
Cash Xpress Financial Services Sarl
2010.07 - 2012.11
Bachelor in Finances - finance
Geneva Business School
2009.09 - 2012.06