Polina Sredkova
Sales Associate
Zurich
Summary
Master’s graduate in Cognition and Communication with international academic and professional experience. Strong interpersonal and organizational skills, multilingual, and highly adaptable. Eager to contribute to a Human Resources team in an international company through excellent communication, attention to detail, and a collaborative mindset.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Sales Associate
Isabel Marant
01.2023 - Current
- Delivered high-quality customer service and built client relationships to support CRM goals.
- Collected and maintained client data to support targeted communication and loyalty.
- Supported visual merchandising and store organization to ensure a premium experience.
Sales Associate
Zadig & Voltaire
05.2021 - 12.2022
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Fostered long-term client relationships with follow-ups and personalized service.
- Contributed to boutique operations including CRM, team collaboration, and store standards
Intern
Autistic Society, Aberdeen, Scotland
02.2013 - 11.2013
- Managed challenging behavior effectively using positive reinforcement strategies and appropriate intervention techniques as needed.
- Enhanced child development by implementing age-appropriate activities and games.
- Developed strong relationships with families, establishing trust through open communication and genuine care for each child''s wellbeing.
Education
Master of Arts - Cognition And Communication
University of Copenhagen
Copenhagen, Denmark 04.2001 -
Master of Arts - Psychology
University of Aberdeen
Aberdeen, Scotland 04.2001 -
Skills
- Communication & Active Listening
- Time Management & Multitasking
- Problem Solving & Adaptability
- Teamwork and collaboration
- Analytical and critical thinking
- Organizational skills
- CRM & Client Data Handling
- Client rapport building
Timeline
Sales Associate
Isabel Marant
01.2023 - Current
Sales Associate
Zadig & Voltaire
05.2021 - 12.2022
Intern
Autistic Society, Aberdeen, Scotland
02.2013 - 11.2013
Master of Arts - Cognition And Communication
University of Copenhagen
04.2001 -
Master of Arts - Psychology
University of Aberdeen
04.2001 -
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