Poongodi Sivakumar
Wettswil am Albis
Summary
Skilled IT professional specialising in software development, DevOps, and application support across banking and telecom sectors. Developed cloud and hybrid applications using Java, Spring Boot, SQL, and React Native while managing second and third-level support and incident resolution. Delivered automation processes within collaborative, multicultural teams.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Senior Associate Consultant
Infosys
Zurich
07.2025 - Current
Assisted in application production support for anti-money laundering applications to aid financial crime prevention and case management applications built on Palantir Foundry.
- Investigated and resolved issues related to alerts, case workflows, and data pipelines using SQL and log analysis.
- Monitored ETL jobs and performed data reconciliation with SQL.
DevOps and Support Engineer
snovabits mobile GmbH
04.2022 - 06.2025
Aerovoyce a Telecom MVNO has a platform that supports Sim Card (Voice/Data) IoT, VAS and payment solutions.
- Facilitated migration from datacentre to AWS Cloud, enhancing infrastructure scalability and resilience.
- Handling incident management, analysis and diagnosis to support second/third level queries, on-call support, contacting and coordinating with other teams/areas to solve them on time.
- Troubleshot and resolved issues in PROD environment, documenting actions taken to maintain optimal application performance.
- Supporting CI/CD, DevOps, automation, batch jobs and maintenance activities.
- Handled change management requests and provided concrete solutions.
- Handled change management requests and provided concrete solutions.
- Troubleshoot production environment issues and document resolutions to ensure optimal application performance.
Software Engineer
BMPI AG
08.2019 - 05.2020
Software Engineer
Icontel, snovabits and SBS
02.2006 - 07.2019
Education
Bachelor of Science - Electronics and Communication Engineer
University of Madras
Madras, India01-2001
Skills
- Cloud migration
- Cloud and microservices
- CI/CD with Docker
- Java and SQL
- React and Angular
- Mobile app development
- Application support
- Incident management
- Data analysis
- ServiceNow and Splunk
- Control-M and Postman
- Cross-platform OS
- Agile and Scrum
- Version control systems
Languages
English
Advanced
C1
German
Intermediate
B1
Tamil
Proficient
C2
Certification
- Azure AZ 900
- Sun certified Java Programmer
Timeline
Senior Associate Consultant
Infosys
07.2025 - Current
DevOps and Support Engineer
snovabits mobile GmbH
04.2022 - 06.2025
Software Engineer
BMPI AG
08.2019 - 05.2020
Software Engineer
Icontel, snovabits and SBS
02.2006 - 07.2019
Bachelor of Science - Electronics and Communication Engineer
University of Madras