Pratika Vishwakarma
Bengaluru
Summary
With 9 years of experience in Information Technology, including 5 years in Project Management and 4 years in Technical Delivery, a robust skill set is brought to the table. Holding completed PMP and ITIL certifications, and trained in agile methodologies, equipped to handle diverse project challenges. Throughout my tenure in project management, multimillion-dollar projects have been successfully overseen, consistently achieving cost, schedule, and compliance targets. Strengths encompass effective client communication, collaboration, quality assurance, and cost-effective project management. Proficient in identifying requirements, planning, implementing, and problem-solving, with meticulous attention to detail and a commitment to on-time execution underpinning success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
IT Project Manager
Cardinal Health
02.2024 - Current
- Managed approximately 10 IT projects simultaneously, using Microsoft Project, overseeing stakeholder management, resource and procurement management, financial management, and resource forecasting.
- Ensure reliable solutions by supervising software design, development, testing, implementation, and support phases of IT projects.
- Facilitate communication among team members to efficiently solve complex technical challenges.
- Lead cross-functional teams to allocate resources efficiently and achieve successful project completion.
- Build and maintain strong stakeholder relationships to enhance trust and collaboration on future projects.
- Implement risk mitigation strategies to minimize potential issues affecting project deadlines or budgets.
- Coordinate with stakeholders to gather requirements and provide progress updates throughout project lifecycles.
- Develop Detailed project plans with clear objectives, timelines, and deliverables for IT projects.
- Manage budgets for multiple projects concurrently, tracking expenses and reallocating resources as needed to stay within budget constraints.
- Led and managed staff of team members engaged in administering complex IT infrastructure.
Advisor, Services Project/Program Management
Dell Technologies
04.2022 - 01.2024
- Established and nurtured client relationships to provide ongoing support.
- Facilitated cross-departmental communication and collaboration, enhancing business operations.
- Recommended operational changes to streamline processes.
- Organized project kick-off meetings, defined objectives, and scope, and managed detailed project schedules.
- Successfully delivered projects within agreed schedules, budgets, and scopes.
- Executed all relevant project management processes, from initiation to closure.
- Developed project plans based on defined needs, establishing detailed scope, budget, and schedule baselines.
- Assessed risks, provided mitigation strategies, and addressed concerns as needed.
- Effectively managed change throughout project lifecycles.
- Formally closed projects to confirm acceptance of results and release project resources.
- Communicated with project teams, management, and stakeholders to ensure alignment.
- Managed project work and resources to ensure timely completion.
- Coordinated delivery across different IT organizations and managed vendor relationships when necessary.
- Managed customer expectations throughout project lifecycles.
- Adhered to defined governance processes.
- Managed external contracts and suppliers when required.
- Executed projects such as:
- Avamar Migration
- Root-to-Root Migration
- Non-Disruptive Migration
- PowerMax Deployment
- Data Domain Disk Expansion
- PowerScale Deployment
- Networker Installation
Senior Analyst
Dell Technologies
11.2019 - 04.2022
- Initiated, planned, monitored, and executed projects, prioritizing interdependent activities for timely completion.
- Managed project plans, monitored schedules, and maintained quality standards in all deliverables.
- Ensured successful completion of milestones and addressed various customer issues through multiple communication channels.
- Acted as primary contact for project schedules and provided performance feedback to management.
- Mentored junior analysts, fostering their professional development and enhancing overall team performance.
- Collaborated with cross-functional teams to identify areas for improvement, resulting in increased operational effectiveness.
- Optimized project management processes, leading to timely deliverables and improved client satisfaction rates.
- Cultivated strong working relationships with clients, ensuring their needs were met and surpassing expectations on deliverables.
Sr Analyst Delivery Specialist
Dell Technologies
01.2015 - 11.2019
- Specialized in the implementation of backup and archival solutions, with a focus on Avamar, Data Domain, and Centera products. Leveraged expertise to design and deploy robust backup strategies tailored to client needs. Successfully integrated these solutions into complex IT environments, ensuring data integrity and compliance with industry standards. Additionally, provided comprehensive training and support to end-users, optimizing utilization and maximizing ROI on implemented systems.
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Completed Avamar associate and expert certification.
Education
Bachelor of Science - Information Technology
Sagar Institute of Research And Technology
Bhopal06.2014
High School Diploma -
Canyon H.S. School
Bhopal04.2010
Skills
- IT Infrastructure Management
- Project Scheduling
- Client Relations
- Stakeholder Management
- Purchasing and procurement
- Project planning and development
- Project Management
- Cross-Functional Collaboration
- Schedule Management
- Stakeholder Communications
Certification
- PMP - Project Management Professional
- ITIL
- Avamar Expert
- Avamar Associate
- Data Domain Associate
Timeline
IT Project Manager
Cardinal Health
02.2024 - Current
Advisor, Services Project/Program Management
Dell Technologies
04.2022 - 01.2024
Senior Analyst
Dell Technologies
11.2019 - 04.2022
Sr Analyst Delivery Specialist
Dell Technologies
01.2015 - 11.2019
Bachelor of Science - Information Technology
Sagar Institute of Research And Technology
High School Diploma -
Canyon H.S. School
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