Dynamic and results-driven ERP Specialist with over 11 years of international experience in implementing, customizing, and supporting enterprise solutions across Oracle E-Business Suite (R12), Dayforce HCM, and Workday platforms. Proven expertise in Payroll, HRMS, Time & Attendance, and integration projects, with a strong command over SQL, PL/SQL, Shell Scripting, and enterprise reporting tools like BI/XML Publisher.
Recognized for leading end-to-end ERP implementations, managing complex data migrations, driving UAT and system testing, and delivering solutions with zero defects under tight deadlines. Trusted for translating business needs into technical solutions, optimizing business processes, and collaborating across global teams, vendors, and stakeholders.
A quick learner and creative problem-solver, known for strong adaptability, attention to detail, and stakeholder communication. Highly appreciated by clients, business teams, and leadership for consistently delivering high-impact results and enabling long-term operational improvements.
In this role, I led initiatives to promote and implement out-of-the-box ERP solutions, effectively reducing customization needs and enhancing system efficiency. I was actively involved in business process optimization, contributing to measurable improvements in global payroll operations.
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In my previous role as Global Dayforce Senior IT Analyst for four years, I played a key role in the successful global implementation of Dayforce HCM, focusing on Payroll and Time & Attendance modules. I was responsible for analyzing business requirements and translating them into detailed functional specification documents, ensuring solutions met both operational needs and compliance standards.
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During my tenure at Sherwin-Williams, I built deep functional and technical expertise in Dayforce, including configuration, reporting, and process optimization. My contributions significantly improved payroll accuracy, system efficiency, and operational scalability across global regions.
In this role, I served as a key liaison between the client and delivery teams, managing client interactions to gather detailed requirements and provide optimal solutions through a structured onsite–offshore delivery model. I was responsible for ensuring the seamless execution of enhancements and support fixes, while maintaining alignment with project timelines and business expectations.
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This role emphasized my ability to bridge business and technical teams, deliver tailored ERP solutions, and lead geographically distributed teams effectively.
In this capacity, I served as the interim IT Lead for the World Health Organization (WHO), stepping in to ensure continuity and high-quality solution delivery during a critical transition period. My role focused on overseeing solution design, vendor deliverables, and cross-functional coordination.
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This role demonstrated my ability to lead in a high-stakes environment, make informed decisions, and maintain seamless collaboration across business, vendor, and technical teams.
In this role, I played a critical role across the full project lifecycle, contributing to solution design, stakeholder engagement, and technical delivery of a high-impact Oracle Payroll & HRMS implementation. My involvement spanned from effort estimation and RFP preparation to go-live, ensuring the project met its strategic objectives within stringent timelines.
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Achievements:
As a Techno functional Lead, I was responsible for managing offshore delivery, driving technical excellence, and ensuring the successful execution of complex payroll and HRMS-related enhancements and support activities within Oracle E-Business Suite.
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This role showcased my leadership, deep functional-technical knowledge, and ability to guide teams through complex ERP landscapes while maintaining quality and client satisfaction.
In this foundational role, I developed strong expertise in Oracle E-Business Suite by working on core technical components and progressively expanding into functional areas of Payroll and HRMS. This experience laid the groundwork for my deep understanding of both technical development and business process alignment.
Key contributions included:
This role demonstrated my quick learning ability, adaptability, and willingness to take initiative, which allowed me to transition effectively from a purely technical role to one contributing meaningfully on the functional front as well.
Oracle EBS,Dayforce,Workday Implementation
SQL, Pl/SQL Stored procedures, SQL Server
Core Java & Shell Scripting
Team leadership & Mentoring
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