RACHEL A. FRANZEN
Hunenberg,ZG
Summary
Motivated and engaged individual with a successful track record of managing a business since 2006 in various countries, including Oman, the UAE, Russia, India, and Qatar. Graduated from college in Canberra, Australia, and furthered education by obtaining a Bachelor of Business from the Australian International Hotel School and Cornell University in Ithaca, USA. Professional leader with significant experience in organizational governance and strategic development. Excels at fostering team collaboration and driving impactful results. Known for navigating complex challenges and adapting to evolving needs. Strong communication, decision-making, and problem-solving abilities.
Overview
29
29
years of professional experience
Work History
Chairperson
RCCEA – Regional Council of Continental Europe and Asia for Irish Dance
05.2023 - Current
- Part of the Management Team for the Regional Qualifying Championships
- Setting up and running of monthly online meetings for 12 council members
- Setting up and running of annual online meeting for 60+ registrants
- Overseeing Public Relations, Marketing, Professional Development, Event Management, and Finance
Elected Representative from RCCEA to the CLRG
CLRG – Comisiun le Rinci Gaelacha (The Irish Dance Commission)
05.2021 - Current
- Vice-President, May 2023 to present
- Representing and promoting our Region at the Global level
- Serve on sub-committees for International Development and Regulation
Self-Employed, Teacher & Adjudicator Registered with the Irish Dance Commission
Irish Dance Arabia
01.2013 - Current
- 2024 winner of excellence award
- Setting up and running a dance school with approximately 80 dancers, ranging in age from four to adult
- Organisation of annual exams under the auspices of the Commission of Irish Dance, Dublin
- This includes bringing an examiner out from Ireland to assess students
- Organising an annual competition in Doha for Irish dancers in the region
- Organising public performances of Irish dancing
Self-Employed, Teacher Registered with the Irish Dance Commission
Dubai International School of Irish Dancing
08.2006 - Current
- Running dance school with approximately 150 dancers, ranging in age from three to 17
- Organisation of annual exams under the auspices of the Commission of Irish Dance, Dublin
- This includes bringing an examiner out from Ireland to assess students
- Organising public performances of Irish dancing
Self-Employed
idFabrics.com
08.2006 - Current
- Procurement of fabrics from wholesale textile markets
- Set-up and maintenance of website including POS systems
- Responding to orders and shipping of fabrics around the world
Assistant Secretary
RCCEA – Regional Council of Continental Europe and Asia for Irish Dance
05.2019 - 05.2023
- Managing membership registration
- Preparing agendas, taking and issuing minutes for the board
- Correspondence
Self-Employed, Teacher & Adjudicator Registered with the Irish Dance Commission
Irish Dance Mumbai
08.2019 - 05.2021
- Setting up and running dance school
- Organising public performances of Irish dancing
Self-Employed, Teacher Registered with the Irish Dance Commission
Irish Dance Oman
02.2009 - 01.2013
- Running dance school with approximately 150 dancers, ranging in age from three to 17
- Organisation of annual exams under the auspices of the Commission of Irish Dance, Dublin
- This includes bringing an examiner out from Ireland to assess students
- Organising public performances of Irish dancing
Substitute Teacher
Anglo-American School
10.2005 - 01.2006
- Supervision of classes ranging from Kindergarten to Grade 10 in a wide variety of subjects, primarily ESL
Human Resources Administrator
DynCorp International LLC, War Reserve Materiel (WRM) Program
08.2003 - 09.2005
- Supervision of eight Human Resources Clerks at WRM Program Head Office serving over 1’500 employees in the Middle East
- Point of Contact for all WRM Program employees for Medical Insurance Issues, screening and administration of claims
- Responsibility for Human Resources travel section, developing new hotel/airline agreements and resolving travel-related problems
- Liased with recruitment office in the US to bring in new employees, obtain work visas, arrange accommodation and travel
- Conducted orientation sessions for new employees
- Point of contact for employee enquiries regarding terms and conditions of employment, prepared Foreign Service Agreements (Employment Contracts)
- Wrote and developed Human Resources Policy and Procedure documents, job descriptions and forms in accordance with ISO 9000 requirements
- Responsible for filing and administration of all work-related illness/injury claims for WRM program, prepared annual 300 and 300A occupational illness/injury reports for OSHA
- Holder of petty cash fund for the Human Resources department
- Deputized for Human Resources Manager during his absence
Office/Administration Manager
Swissair/Swiss International Air Lines
02.2002 - 07.2003
- Also responsible for Marketing, Public Relations and Event Management
- Project Manager for Swissair/Swiss International Air Lines brand changeover
- Responsibility for all locally generated marketing and PR material
- Managing applications for rebated transport (discounted tickets) for all SWISS Muscat staff
- Managing budget for, and distribution of, free tickets for sponsorship and other purposes
- Assisting VIP guests and visitors to SWISS Muscat, making hotel and other travel arrangements
- Maintenance of travel agency, airline, frequent flyer and general customer databases
- Management and facilitation of SWISS Oman events, such as award ceremonies, press conferences etc
- Assisting passengers with misplaced luggage, using 'Worldtracer' tag matching software
- Preparing press releases and general correspondence
- Controlling stock of stationary and promotional items
Tariff Department Manager
Gullivers Travel Associates
05.2000 - 09.2001
- Managing Tariff Department staff (maintaining training records, software support, vacation planning)
- Maintaining database of GTA-contracted hotel rates (tariff’s)
- Deciding appropriate commission levels in response to competitor pricing and destination management
- Managing distribution of Tariff to all branch offices and contracted travel agencies in the Middle East
Executive Assistant to the General Manager
Gullivers Travel Associates
05.2000 - 09.2000
- Responsibility for recruitment and orientation of new staff
- Responsible for pre-screening applicants for positions in new Los Angeles Office
- Preparing sales contracts between GTA and travel agencies
- General administrative duties
Night Auditor
Parkroyal Hotel Canberra
01.2000 - 04.2000
- Running reports on daily operation of the hotel
- Balancing daily credit card transactions for all hotel outlets
- Security and complaint management
Front Desk Receptionist/Reservationist
Parkroyal Hotel Canberra
01.1999 - 12.1999
Receptionist
Capon & Hubert Barristers & Solicitors
01.1996 - 01.1998
- Preparing correspondence, answering phones, filing
Education
Bachelor’s degree - Business Administration
Australian International Hotel School
Canberra, ACT12.1998
ACT Year 12 Certificate -
Merici College
Canberra, ACTHigh school -
Kaiserswerth Gymnasium
Semester Exchange Program -
Cornell University
Ithaca, NY01.1998
Skills
- International experience
- Proven leadership qualities
- Strategic thinker
- Adaptable to a multicultural environment
- Written English
- Business report writing
Accomplishments
- Professional Irish Dance Teacher, registered with the Commission of Irish Dance in Dublin, Ireland since 2004.
- International Adjudicator of Irish Dance Championships since 2018.
- Winner of 2024 Excellence in Irish Dance Teaching Award.
- ACT State Irish Dance Champion 1992-95.
- Irish Dance State Representative for 10 consecutive years (1985-1995).
Languages
English
Bilingual or Proficient (C2)
German
Intermediate (B1)
Personal Information
Nationality: Swiss and Australian
Telephone
+41 79 563 17 21
Timeline
Chairperson
RCCEA – Regional Council of Continental Europe and Asia for Irish Dance
05.2023 - Current
Elected Representative from RCCEA to the CLRG
CLRG – Comisiun le Rinci Gaelacha (The Irish Dance Commission)
05.2021 - Current
Self-Employed, Teacher & Adjudicator Registered with the Irish Dance Commission
Irish Dance Mumbai
08.2019 - 05.2021
Assistant Secretary
RCCEA – Regional Council of Continental Europe and Asia for Irish Dance
05.2019 - 05.2023
Self-Employed, Teacher & Adjudicator Registered with the Irish Dance Commission
Irish Dance Arabia
01.2013 - Current
Self-Employed, Teacher Registered with the Irish Dance Commission
Irish Dance Oman
02.2009 - 01.2013
Self-Employed, Teacher Registered with the Irish Dance Commission
Dubai International School of Irish Dancing
08.2006 - Current
Self-Employed
idFabrics.com
08.2006 - Current
Substitute Teacher
Anglo-American School
10.2005 - 01.2006
Human Resources Administrator
DynCorp International LLC, War Reserve Materiel (WRM) Program
08.2003 - 09.2005
Office/Administration Manager
Swissair/Swiss International Air Lines
02.2002 - 07.2003
Tariff Department Manager
Gullivers Travel Associates
05.2000 - 09.2001
Executive Assistant to the General Manager
Gullivers Travel Associates
05.2000 - 09.2000
Night Auditor
Parkroyal Hotel Canberra
01.2000 - 04.2000
Front Desk Receptionist/Reservationist
Parkroyal Hotel Canberra
01.1999 - 12.1999
Receptionist
Capon & Hubert Barristers & Solicitors
01.1996 - 01.1998
ACT Year 12 Certificate -
Merici College
High school -
Kaiserswerth Gymnasium
Semester Exchange Program -
Cornell University
Bachelor’s degree - Business Administration
Australian International Hotel School
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