Radhika Mahajan
Banker
Summary
Skilled at helping customers and business accounts to meet financial needs by developing customized product and service solutions. Well-versed in solving routine and complex financial problems. Good communication, multitasking and conflict resolution skills. Successful at excelling in fast-paced, competitive banking environments. Good sales and customer service abilities paired with in-depth knowledge of bank products and services. Proficient in updating accounts, processing transactions and coordinating records.
Overview
12
12
years of professional experience
Work History
Banking Associate
J&K Bank
10.2017 - Current
- Mitigated risk exposure by diligently monitoring account activities and promptly reporting suspicious transactions to the compliance team.
- Fostered strong client relationships, providing personalized service and maintaining open communication channels.
- Improved customer retention rates with tailored financial advice, helping clients achieve their short-term goals while planning for long-term success.
- Reduced transaction processing times by effectively utilizing banking software systems for accurate data entry and account management.
- Optimized time management skills by prioritizing tasks based on urgency levels while meeting strict deadlines and maintaining attention to detail.
- Collaborated with other departments to confirm compliance with banking procedures and regulations.
- Educated customers on features and benefits of banking products and services.
- Built and maintained portfolio of loans to meet established goals and objectives.
- Processed customer applications and approved loans in accordance with bank policy.
O&M Finance Executive
Reliance Jio Infocomm
10.2015 - 10.2017
- Initiated process improvements that reduced month-end closing times, increasing the efficiency of the finance department''s reporting functions.
- Enhanced internal control systems and procedures to mitigate risk and support opportunities.
- Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
- Utilized financial software to prepare consolidated financial statements.
Senior Officer
Yes Bank
12.2012 - 12.2014
- Established strong relationships with key clients to maintain customer loyalty and drive repeat business opportunities.
- Conducted regular reviews of operations and identified areas for improvement.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Education
PGDFM - PGDFM
NMIMS
Mumbai, India 04.2001 -
B.Tech - ECE
CEC Landran
Punjab 04.2001 -
Skills
Mortgage lending
Timeline
Banking Associate
J&K Bank
10.2017 - Current
O&M Finance Executive
Reliance Jio Infocomm
10.2015 - 10.2017
Senior Officer
Yes Bank
12.2012 - 12.2014
PGDFM - PGDFM
NMIMS
04.2001 -
B.Tech - ECE
CEC Landran
04.2001 -
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