RADHIKA SOLANKI
HR MANAGER
RAJKOT
Summary
Proven HR Manager with a track record of enhancing employee relations and payroll efficiency at GURUKUL TRAINING & CONSULTANCY PVT LTD. Skilled in implementing HR policies and reducing conflicts, leading to a positive work environment. Expertise in performance management and conflict resolution, achieving significant improvements in employee satisfaction and operational workflows.
Overview
7
7
years of professional experience
Work History
HR Manager
GURUKUL TRAINING & CONSULTANCY PVT LTD
05.2022 - 06.2024
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Managed employee disputes by employing conflict resolution techniques.
HR Executive
SHRI BHAGVATI BRIGHT BAR PVT LIMITED
02.2020 - 05.2022
- Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
- Negotiated favorable contracts with vendors, resulting in cost savings on various HR services and products.
- Facilitated open communication channels between employees and management to promote a positive workplace culture.
- Streamlined HR processes by implementing efficient workflows and reducing paperwork.
Customer Care Executive
Tech Mahindra
08.2017 - 01.2020
- Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Communicated with customers to identify needs and expectations.
- Reduced customer complaints with proactive issue identification and resolution strategies.
Education
BCA - COMPUTER
SARVODAYA COLLEGE
Rajkot, India 04.2001 -
Skills
Employee Relations
Timeline
HR Manager
GURUKUL TRAINING & CONSULTANCY PVT LTD
05.2022 - 06.2024
HR Executive
SHRI BHAGVATI BRIGHT BAR PVT LIMITED
02.2020 - 05.2022
Customer Care Executive
Tech Mahindra
08.2017 - 01.2020
BCA - COMPUTER
SARVODAYA COLLEGE
04.2001 -
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