Summary
Overview
Work History
Education
Skills
Languages
References
Earlier Work Experience
Timeline
Generic

Radika Shivnauth

Haarlem

Summary

Dedicated Housekeeping Executive, Manager and Trainer with over 15 years of experience in the hospitality industry. I have contributed to the efficient operation of luxury and mid-range hotels across the Netherlands, with a focus on cleanliness, guest satisfaction, and team leadership. I bring a strong background in both in-house and outsourced housekeeping services, along with proficiency in Opera PMS, MEWS, and SAP. Known for clear communication, a collaborative approach, and a strong sense of responsibility, I strive to maintain high standards in all aspects of housekeeping management.

Overview

10
10
years of professional experience

Work History

Executive Housekeeping Manager

Tivoli Hotel
05.2024 - 05.2025

• Lead all housekeeping operations to luxury brand standards

• Supervise, schedule, and train staff; manage inventory and procurement

• Enforce hygiene and safety standards; liaise with front office and other departments

Housekeeping Trainer

Klik Uitzendbureau
10.2023 - 04.2024

Hotels Trained: Park Inn, Radisson Blu, Aitana

• Trained housekeeping staff on hygiene, safety, and operational standards

• Built efficient, self-sustaining teams through practical on-site coaching

Head Housekeeping Manager

Amrâth Frans Hals Hotel
05.2019 - 07.2023

• Supervised daily staff operations and quality inspections

• Managed budgeting, scheduling, training, and guest feedback resolution

Housekeeping Manager (Outsourced)

Sheraton Hotel
09.2017 - 03.2018

• Managed outsourced team; ensured Sheraton compliance

• Conducted training, inspections, and departmental coordination

Housekeeping Manager (Outsourced)

Hampton by Hilton
10.2016 - 08.2017

• Oversaw daily operations, inventory, and staff performance

• Maintained Hilton brand quality across all housekeeping services

Housekeeping Manager

Bastion Hotel
05.2016 - 09.2016

• Directed cleaning operations and stock control

• Implemented quality inspections and coordinated with other departments

Floor Supervisor (Outsourced)

City Centre –Westcord Hotel
05.2015 - 10.2015

• Inspected up to 106 rooms daily

• Managed shifts, stock, and administrative duties

Floor Supervisor

Westcord & Art'otel
01.2015
  • Inspected rooms, shift admin, and turn-down service.

Education

RAS Certificate – Netherlands, 2016

Social Hygiene Certificate – Netherlands

Integration Course – Netherlands

Secondary Modern School – British Guyana

Skills

  • Housekeeping Management
  • Staff Training
  • Outsourcing
  • Guest Service Recovery
  • Inventory Control
  • Quality Assurance
  • Health & Safety
  • Reporting & Scheduling

Languages

English (Native)
Dutch (Fluent)

References

Available upon request

Earlier Work Experience

  • Hostess – Flamingo & Jacks Casino (2012–2014)
  • Shift Manager – Max Hotel & Bar Alcatraz (2010–2011)
  • Sales Assistant – Bom Stores (2007–2010)
  • Floor Supervisor – Artemis Hotel, Golden Tulip (2004–2007)
  • Shift Manager – KFC (2004)
  • Cleaner – Bram Broerse (2003)

Timeline

Executive Housekeeping Manager

Tivoli Hotel
05.2024 - 05.2025

Housekeeping Trainer

Klik Uitzendbureau
10.2023 - 04.2024

Head Housekeeping Manager

Amrâth Frans Hals Hotel
05.2019 - 07.2023

Housekeeping Manager (Outsourced)

Sheraton Hotel
09.2017 - 03.2018

Housekeeping Manager (Outsourced)

Hampton by Hilton
10.2016 - 08.2017

Housekeeping Manager

Bastion Hotel
05.2016 - 09.2016

Floor Supervisor (Outsourced)

City Centre –Westcord Hotel
05.2015 - 10.2015

Floor Supervisor

Westcord & Art'otel
01.2015

RAS Certificate – Netherlands, 2016

Social Hygiene Certificate – Netherlands

Integration Course – Netherlands

Secondary Modern School – British Guyana
Radika Shivnauth