Dedicated Housekeeping Executive, Manager and Trainer with over 15 years of experience in the hospitality industry. I have contributed to the efficient operation of luxury and mid-range hotels across the Netherlands, with a focus on cleanliness, guest satisfaction, and team leadership. I bring a strong background in both in-house and outsourced housekeeping services, along with proficiency in Opera PMS, MEWS, and SAP. Known for clear communication, a collaborative approach, and a strong sense of responsibility, I strive to maintain high standards in all aspects of housekeeping management.
• Lead all housekeeping operations to luxury brand standards
• Supervise, schedule, and train staff; manage inventory and procurement
• Enforce hygiene and safety standards; liaise with front office and other departments
Hotels Trained: Park Inn, Radisson Blu, Aitana
• Trained housekeeping staff on hygiene, safety, and operational standards
• Built efficient, self-sustaining teams through practical on-site coaching
• Supervised daily staff operations and quality inspections
• Managed budgeting, scheduling, training, and guest feedback resolution
• Managed outsourced team; ensured Sheraton compliance
• Conducted training, inspections, and departmental coordination
• Oversaw daily operations, inventory, and staff performance
• Maintained Hilton brand quality across all housekeeping services
• Directed cleaning operations and stock control
• Implemented quality inspections and coordinated with other departments
• Inspected up to 106 rooms daily
• Managed shifts, stock, and administrative duties