Raoul Turra

• Managing stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
• Creating detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
• Facilitating requirement gathering workshops, resulting in clear project objectives and deliverables.
• Improving project efficiency by analyzing business processes and identifying areas for improvement.
• Managing approximately 50 emails, phone calls, and questions a day

• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Interacted with internal customers to understand business needs and translate into requirements and project scope.
• Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
• Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
• Increased resource efficiency by analyzing detailed business requirements.
• User and client coaching

• Improved customer satisfaction levels with the development and implementation of user-friendly interfaces and applications.
• Established a culture of continuous improvement within the IT department through regular performance evaluations and skill development opportunities.
• Reduced downtime with proactive monitoring, maintenance, and troubleshooting of IT systems.
• Accelerated software development lifecycles by adopting agile methodologies, improving time-to-market for critical projects.
• Trained staff members on computer use and updated systems.
• Led agile teams to deliver products quickly and to respond to user requirements.
• Consolidation of assets for client reporting

• Promoted transparency among international departments by clearly communicating financial results during regular meetings with stakeholders.
• Played integral role in successful mergers and acquisitions by conducting thorough due diligence reviews and providing insightful recommendations.
• Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
• Used advanced software to prepare documents, reports, and presentations.
• Private markets controlling

• Handled day-to-day accounting processes to drive financial accuracy.
• Reconciled accounts and reviewed expense data, net worth, and assets.
• Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
• Gathered financial information, prepared documents, and closed books.
• Identified areas of operational inefficiency through careful analysis of company performance metrics, recommending actionable improvement measures.

Microsoft Office Products (external)

Private Markets (internal)

Confluence & Jira (internal)

SWIFT

etc.