Motivated, organized and dependable candidate with over 13 years of work experience in banking sector. Ready to help team achieve company goals. Managing multiple priorities with a positive attitude.
Overview
17
17
years of professional experience
Work History
Specialist Trade Finance
Credit Suisse
06.2013 - Current
Worked with clients and trade companies to find optimal instruments/solutions for trade financing
Ensure the drafting, issuance and confirmation of letters of credit in accordance with customer/bank instructions/international rules (UCP 600, ISBP, URC522)
Process and verify the documents presented under the documentary instruments (letters of credit/import & export documentary collections)
Complied with established internal controls and policies/directives.
Communicates discrepancies to the customers, liaises with the issuing banks, and provides timely feed-back to customers and 1st checkers and inputs payments.
Ensures timely and accurate transaction processing by delivering high quality, error-free work.
Follows-up pending transactions and perform investigations, as required.
Relationship Manager
Credit Suisse Bank
04.2011 - 06.2013
Communicated regularly with clients/companies to understand needs, evaluate current product use and cross-sell new products.
Built and maintained relationships with new and existing corporate clients while providing high level of expertise.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Conducted due diligence and fulfilled compliance requirements.
Maintained an effective control regarding reputational risks.
Proceed with accounts openings/closings;
Tourism Manager
Soleans SA, Touroperator
04.2007 - 05.2011
Utilized effective communication and problem-solving skills to quickly resolve customer issues.
Organizing stays in Zermatt intended for a Russian VIP clients by defining the most suitable services in terms of transport, accommodation, gastronomy and leisure.
Negotiation of hotel contracts and reservation.
Participation in seminars, workshops and conferences, organizing business trips to Zermatt.
Education
Certificate - Various Trainings And ELearnings At Credit Suisse
Credit Suisse
Geneva, Switzerland
Master of Arts - Business Management
Institute of Tourism And Hospitality Professionals
Saint-Petersburg
06.2004
Bachelor of Science - Diploma in Sociology
STATE UNIVERSITY
SAINT-PETERSBURG
06.2002
Skills
Customer relationships
Supply Management
Trading operations
Complex problem-solving
Training and development
Organizational skills
Time management
Languages
Russian
Bilingual or Proficient (C2)
French
Advanced (C1)
English
Intermediate (B1)
Timeline
Specialist Trade Finance
Credit Suisse
06.2013 - Current
Relationship Manager
Credit Suisse Bank
04.2011 - 06.2013
Tourism Manager
Soleans SA, Touroperator
04.2007 - 05.2011
Certificate - Various Trainings And ELearnings At Credit Suisse
Credit Suisse
Master of Arts - Business Management
Institute of Tourism And Hospitality Professionals
Bachelor of Science - Diploma in Sociology
STATE UNIVERSITY
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