Ricardo Ferreira

Solution Architect for Commerce Omnichannel US market

As global company PMI is continuously opening new markets, that bring deferent challenges for US in particular the TaxEngine integration and Omnichannel like Line,Mobile,Web are critical for market success
As Solution Architect I am responsible for

• Solution design and implementation and client technical stakeholder management
• Technical team management

The Architecture design in place for this project is composed by :

• AEM cloud - CMS
• SAP hybris - B2C.
• SAP Car/ Retail. B2B
• Syndigo - PIM
• Akamai
• DAM is Adobe assets
• ELK to allow all type of query's on the catalog.
• AWS Cloud for all infrastructure
• Azure Cloud for AD and identity services
• Kubernetes
• Mulesoft as API manager and orchestration

The project architecture backend is orchestrated by Mulesoft for internal product communications and API gateway for exposing API to AEM frontend consumption. The AEM frontend is developed using Atomic Design Methodology built on a Headless CMS approach . This methodology brings the best of booth world the performance of SPA application built on react 18 and the full authoring support of a CMS like Adobe AEM

Domain architect for zny.com Omnichannel

As global company PMI is continuously to release new project that are supported by state of the art software architecture concept like Atom and Molecules. As Domain Solutions Architect I am responsible for

• Align the Solution design with the Domains Roadmaps
• Solution design and implementation and client technical stakeholder management
• Technical team management
• Integration and vendor interaction for SAP commerce B2B,B2C and Adobe

The Architecture design in place for this project is composed by :

• AEM cloud - CMS
• SPARK
• SAP hybris - B2C.
• SAP Car/ Retail. B2B
• Syndigo - PIM
• Akamai
• DAM is Adobe assets
• ELK to allow all type of query's on the catalog.
• AWS Cloud for all infrastructure
• Azure Cloud for AD/identity services
• Kubernetes
• Mulesoft as API manager and orchestration

The project architecture backend is orchestrated by Mulesoft for internal product communications and API gateway for exposing API to AEM frontend consumption. The AEM frontend is developed using Atomic Design Methodology built on a Headless CMS approach . This methodology brings the best of booth world the performance of SPA application built on react 18 and the full authoring support of a CMS like Adobe AEM

Delivery Manager / Solution architect for M&H Digital commerce platform B2B,B2C.

Mann & Hummel is a global company that manages a catalog of 30.000 plus products air,water,oil filters for industries like Automotive.

As Solutions Architect I am responsible for :

• Solution design and implementation and client technical stakeholder management
• Technical team management
• Business development by creating P.O.C to technical stakeholder

As Delivery Manager I am responsible for :

• Project Planning and Execution
• Team Leadership and Management on delivery processes
• Client Relationship Management
• overseeing quality assurance

The Architecture design I proposed and implemented for this project is composed by :

• AEM managed services - CMS
• Magento - Ecommerce.
• Akeneo - PIM
• Dynamics 365
• DAM is Adobe assets but currently migrating to Aprimo.
• ELK to allow all type of query's on the catalog.
• AWS Cloud

Responsible for the Architecture Design and implementation of Order Management Microservice for Omni channels.

This Microservice will be responsible for managing orders for the ecommerce platforms and will integrate with Mulesoft , SAP, SFDC, SFMC and CDP.

Responsible for strategy and delivery of the Dentsu global business platforms. It consisted in a complex integration between SalesForce CRM, Salesforce Marketing Cloud, MuleSoft, Dynamics F&O and PSA , Workday, Workfront, PowerBI and Shemarchy.

My Role as Program Director focused on 3 main pillars:

• Technical alignment and delivery
• Program and Stakeholder management
• Plan mid and long terms strategy to migrate all Dentsu brands to the new platform.

Main Challenges :

• managing the expectation across all 5 main brands that normally have different ways of working.
• implementation of demand, delivery and change management process..
• provide 24h development cycles for the ongoing releases and 24/7 support, with resources in multiple timezones.

(Philip Morris Japan) IQOS headless eCommerce

Project consisted in revamping the current architecture based on a monolithic eCommerce to micro-service driven one. The CMS implementation approach was headless and implemented on top of AWS stack:

As Solution Architect I had the responsibility to design and implement the architecture that consists in:

• Acquia site factory cloud platform with CMS Drupal was chosen, to allow user content creation. For the transitional components(eCommerce) the approach implemented uses react components as widgets.
• React component render server side on top of EC2 machine with auto-scaling. Server side rendering was chosen to improve SEO result and leverage of Varnish. Data consumption and orchestration done using API gateway.
• Rest API on top of AWS APi gateway (lambdas and step function) to provide access to all the micro-services.
• Logging and error handling of Microservices and API gateway are managed ELk and NewRelic
• Varnish was used to cache the several geography versions of the site and the personalization version generated by the user segmentation strategy.
• CloudFlare for deliver content and CloudFlare workers to deliver personalization.
• CloudFront was delivering content for all the microservices inside AWS VPC
• Blue/Green deployments

PMI (Philip Morris international) RRP IQOS (DCS ) worldwide project

I was responsible for the Solution design specifically on the integrations between DCS components mainly CS cart , ACS ,Loyalty for all markets were DCS was available.

On top of this i was the Dedicated Solution Architect for Japan market

Responsible for:

• Lead/coordination of team of 4 teams in several technologies PHP, .net core 1.1, Java and AWS.
• Responsible for Communication with product owner to create of technical and functional specs
• Support the operation team

IOC (International Olympic Committee)

Development and customization of MS Dynamics on PREM

Integration with Azure cloud mainly AD services (federation)

Integration with SAP Commerce

ILO (International Labor Organization)