Richard Dahmen

• Introduced test types and tools such as Cypress UI testing, Gatling Load and Performance testing, System integration testing for Server-less architecture, Consumer-driven-contracts with pact.io.
• Helped in forming QA-guild that works cross-team to improve test approach, inter-team collaboration, tooling, testing strategy, reporting.
• Pairing up with developers, understanding their workflow, identifying where applications are likely to break and how to improve this flow and make developers rely on test automation to confidently deliver.
• Went from being individual contributor writing automated tests to being facilitator to research and implement tooling, best practices and reviewing automated tests written by developers.
• Setup and streamline new QA engineer hiring process.

• Design and coordination for implementing global test automation strategy based on shift-left and contract-first principles.
• Part of a system team, functioning as liaison between architecture team and feature teams to provide the right tooling for automated testing and CI/CD integration.
• Coaching, supporting and following up on teams to implement agile testing methodologies.
• Providing documentation with guidelines and support for implementation of automated testing.

• Implement test automation framework for mobile and web applications and integrate these tests in cloud-based CI/CD and device farm
• Introduced test automation strategy, conform to modern testing principles based on the test pyramid, API contracts, Boehm's Curve.
• Integrated reporting to easily identify where tests failed
• Mentored junior team members, improving their technical skills and overall productivity.
• Collaborated with cross-functional teams to ensure seamless integration of test automation frameworks.
• Reviewed existing test suites and recommended updates for optimal performance based on industry trends.

• Writing automated tests for mobile and web using Cucumber, Ruby, Appium and Selenium.
• Setup test automation framework for API testing.
• Reduced the gap between testers and developers by moving towards native mobile application UI testing framework in the same language as developers used for implementation.
• Implemented tooling to facilitate test automation and simplify manual testing processes using test-driven development

• Identify and resolve reported software and infrastructure issues.
• Create and modify new and existing users, mailboxes, resources in Microsoft Active Directory.
• Closely worked together with on-site technicians to resolve issues or to setup IT systems.
• Escalate tickets when issues could not be resolved due to exceeding permission levels or when on-site technicians were needed.

Handling all kinds of administrative duties for clients and debtors

Helping clientele in the Mobile department sales