Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Timeline
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Rider Zamora

Rider Zamora

Business Analyst
Basel

Summary

Strategic Business Analyst with deep cross-functional experience in requirement gathering, stakeholder collaboration, data visualization, and risk control across global organizations. Proven track record of delivering insights that drive business outcomes and optimizing complex processes to support strategic decisions. Adept at thriving in agile, remote, and international team environments.

Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in data analysis, process improvement, and stakeholder engagement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.

Overview

8
8
years of professional experience
2021
2021
years of post-secondary education
3
3
Languages

Work History

Business Analyst

Expersoft
Steinhausen
01.2023 - Current
  • Collected and analyzed complex business requirements across CRM, KYC, AML, and compliance domains, aligning them with technical implementation.
  • Created and refined process maps, reducing onboarding time by 31% and driving operational efficiency.
  • Translated strategic needs into technical documentation and user stories in Agile settings.
  • Acted as Deputy Product Owner, ensuring continuous project delivery in absence of the PO.

Digital Payment Fraud Analyst

Nike EMEA
Hilversum
01.2021 - 01.2023
  • Led regional fraud analytics initiatives, delivering actionable data insights to senior stakeholders.
  • Developed dashboards and reports on emerging fraud trends, contributing to global fraud prevention strategy.
  • Collaborated with global partners across EMEA and NA to align on fraud detection standards and best practices.
  • Collaborated with global partner teams on 6+ cross-regional initiatives, ensuring consistent fraud prevention strategies.
  • Enhanced fraud detection models by conducting data-driven analysis of customer transaction behavior.

Fraud & Risk Control Analyst

TIAA Bank
Jacksonville
01.2017 - 01.2018
  • Performed root cause and trend analysis to support risk mitigation in compliance-sensitive environments.
  • Supported Agile compliance programs and led investigations with cross-functional teams.
  • Conducted vulnerability testing across 3 business units, helping reduce internal fraud risk by 25%
  • Assisted in maintaining compliance with regulatory requirements through diligent monitoring and documentation efforts.

Education

B.B.A. - International Business – Business Management

University of North Florida
Jacksonville, FL
01.2014 - 01.2018

Study Abroad Program - Business Administration

Cologne University of Applied Sciences
Köln, Germany
10.2017

Skills

Business & Analytical Skills: Requirements Gathering & Documentation (Stakeholder Engagement - Strategic Planning - Process Mapping & Optimization (BPMN) - KPI Tracking - Agile/Scrum Methodology

Data & Tools Proficiency: Data Visualization (Tableau, Google Analytics, SQL ) Platforms (Salesforce, SAP, FeedZai, Oracle)Project Tools (Jira, Confluence, MS Office, Reporting Tools)

Soft Skills: Communication Problem Solving Coordination Multicultural Collaboration

Process Mapping & Optimization (BPMN) - KPI Tracking

Personal Information

Work Permit: Valid Swiss Work Permit (C)

Timeline

Business Analyst

Expersoft
01.2023 - Current

Digital Payment Fraud Analyst

Nike EMEA
01.2021 - 01.2023

Fraud & Risk Control Analyst

TIAA Bank
01.2017 - 01.2018

B.B.A. - International Business – Business Management

University of North Florida
01.2014 - 01.2018

Study Abroad Program - Business Administration

Cologne University of Applied Sciences

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