German - mother tongue
Robert Mahr
Digital Transformation, Data Management, AI & Innovation
Münchenstein
Summary
Performance-driven Vice President with 30+ years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
35
35
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
VP Growth Ecosystem
AI Powerhouse Swiss
Zug, Switzerland
10.2024 - Current
- Company Overview: AI Powerhouse Swiss is a AI platform vendor with disruptive eCommerce and Marketing Automation Platform DG1.
- Define global go-to-market and growth strategy
- Built partner ecosystem
- Ramp-up international sales
- Engaging with investors and VC firms
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Leveraged technology to automate workflows and streamline processes, resulting in increased productivity and cost savings across the organization.
Executive Advisor
faiv.io GmbH
Basel, Switzerland
12.2021 - 12.2024
- faiv.io is focusing on executive advisory for digital business transformation and innovations improving performance, reducing costs and reduce complexity for customers.
- Carve-out and transfer Caterpillar Longwall Mining business to HBT in Germany. Project manager for the SAP project.
- Optimizing contract and vendor management for a large dental implants company. 12% savings in 6 months
- Evaluated clients'' competitive landscape, identifying key strengths, weaknesses, opportunities, and threats to inform strategic recommendations.
- Replacing a ERP system for a global tobacco company (FI, CO, WM, SCM)
- Introducing composable enterprise at various customers
- Positioning and implementing AI automation and Data Science projects
- Helping a leading SAP management consulting firm to establish new offerings as well as to expand business to new territories
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Provided expert advice, guidance and executive coaching to support specific major projects.
- Develop go-to-market and ecosystem build for Commerce tools in EMEA
- Defining digital transformations road-maps at various customers
- Review and optimizing SAP S/4 migration roadmaps
- Vendor management and contract negotiations for two upper SME customers and a global furniture and household brand
- Defined functional, usability, reliability, performance and support requirements of system.
- Contributed to thought leadership initiatives by authoring articles, whitepapers, or research reports on topics related to executive advising within the industry.
Global Lead Intelligent Customer Experience
DXC Technology
Zurich, Switzerland
11.2019 - 11.2021
- DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds.
- Oversaw global offering in CX and partner relationships, enabling footprint expansion into new markets.
- Revenue growth in 24 months from 560k$ to 6.750k$
- Established a strong core team with clear values and vision, fostering a positive work environment that attracted top talent.
- Define and implement shared service center for Majid Al Futaim, UAE on SAP Field Service Engagement solution
- Fostered collaborative relationships with key stakeholders to drive mutual success both internally and externally.
- Define and implement CX for the Paris 2024 Olympic Games
- Implemented cutting-edge technologies to optimize operational performance across various functions. e.G. Brussels Tax office: full automation of tax collection and reporting.
- Established and managed SAP S/4 migration teams
- Drove significant revenue growth by launching innovative products and services in key markets around the world.
- Simplify the SAP CX environment for the Ford Motor Company in UK
- Established team priorities, maintained schedules and monitored performance.
- Develop DXC's Composable Enterprise offering together with Gartner
- Owning and executing DXC's AI and ML offering
Vice President EMEA Alliances & EU North Sales (EMEA North & MEE)
Mirakl SAS
Paris, France
01.2019 - 09.2019
- Company Overview: The global market place leader. Helping customers and brands launching a new source of revenue with their B2B and B2C business.
- Ramping up EMEA Sales team. 6 months pipeline growth by 163%
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Identified opportunities to improve business process flows and productivity.
- Enhancing partner eco-systems in EMEA
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Go-to-market
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- The global market place leader. Helping customers and brands launching a new source of revenue with their B2B and B2C business.
- Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
Sabatical
My Family
08.2018 - 12.2018
Global Vice President SAP CX Partner/Alliances, Global Head Indirect Sales & Solution Readiness
SAP SE
Zurich, Switzerland
09.2012 - 07.2018
- Post merger integration lead for hybris commerce to SAP
- Developed and implemented the SAP Solution readiness program to analyze and evaluate market tends. the goal was to create new solutions, bring them to market, engage with partners and customers to adopt the solution and roll-out the new solution on a global scale. SAP field service engagement was the first product launched like this.
- Increased global market share by implementing strategic business development initiatives and establishing key partnerships for CX
- Enhancing SAP's CX portfolio by acquisitions
- Led the SAP CX partner ecosystem, driving a 230% increase in the partner pipeline within 16 months through strategic relationship management and targeted growth initiatives.
- Managed cross-functional global teams across multiple time zones, driving collaboration, efficiency, and successful project delivery in fast-paced environments.
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Increased global market share by implementing strategic business development initiatives and establishing key partnerships.
Leader Smarter Commerce
IBM
Zurich, Switzerland
04.2009 - 08.2012
- Responsible for IBM Smarter Commerce roll-out which combines 14 Software brands (IBM SWG) and Business Consulting (IBM GBS)
- Establish partners for Smarter Commerce globally
- P&L owner for APAC, EMEA
- Built partner ecosystem
- Team ramped-up from 23 to 460 within 12 months
- Increased churn rate by 34% through optimized and qualified sales execution
- Improved operational efficiency by 28%, resulting in 2.3M$ annual savings on project costs
- More than 50 projects simultaneously with IBM and partners
- Oversaw a global extended team among 550+ professionals
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Achieved a 16% boost customer retention by optimizing user experience and engagement workflows
- Generates new revenue streams by spearheading go-to-market strategies for emerging technologies and creating new offerings
Vice President Global Alliance Management
IDS Scheer AG
Zurich, Switzerland
01.2005 - 03.2009
- Company Overview: IDS Scheer was the global leader in Business Process Management and Process Performance Management Solutions.
- Direct report to the CEO Thomas Volk
- Running the Global Alliance Management Team with 16 employees
- Increased company growth through collaboration with sales and marketing departments.
- Successfully sold ARIS to ORACLE as the only OEM license Oracle had. Product was launched as Oracle BPA Suite
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
Global Director, Solutions Development & Sales
Esmertec AG
Zurich, Switzerland
06.2004 - 12.2004
- Contributed to Esmertec's development of leading-edge software and services tailored for communications device manufacturers and mobile telecom operators, helping clients innovate and stay ahead in the market.
- Developed comprehensive business strategies for international expansion, resulting in significant growth in market share.
- Company strategy has unfortunately been changed by new investors and the focus on smart mobile solutions has been withdrawn
Senior Advisor for Customer Experience
Freelancer
Basel, Switzerland
12.2003 - 05.2004
- Working as project lead for a global sports gear brand
- SAP backend with IBM WebSphere responsible for the eCommerce implementation
- Led a team of 21 internal and 46 external employees
- Spearheaded the development of customized solution tailored to individual client needs, resulting in superior outcomes compared to standard offerings.
- Increased team efficiency with regular training sessions and performance reviews, leading to higher productivity levels.
- Led change management initiatives to improve organizational effectiveness and support long-term growth objectives.
Vice President Strategic Alliances
Obtree Technologies AG
Basel, Switzerland
02.2000 - 11.2003
- Company Overview: Obtree Technologies was an innovative CMS vendor in Basel - Exit to opentext
- Building the global partner ecosystem
- Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
- Launched new products Compaq and IBM in various markets by conducting comprehensive market research studies and tailoring joint offerings based on customer needs analysis.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Solution Architect
Oracle Software
Basel, Switzerland
01.1995 - 01.2000
- Defined, setup and created the global team for Oracle's Windows NT network
- DBA in Oracle premium support team responsible for larger customers
- Expert for Data Warehouse, data mining and data cleansing
- Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Accelerated project delivery with effective management of cross-functional teams, adhering to agile methodologies and best practices.
Consultant Life Sciences
Digital Equipment Corporation
Zurich, Switzerland
01.1990 - 12.1994
- DEC PCSA Administrator for Sandoz globally. (Sandoz was later merged with Ciba to Novartis).
- Oracle DBA on DEC VMS
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Education
Digital Transformation - Leverage Technology for Business Innovation
Stanford Graduate School of Business
Leadership Communication -
Benjamin Ball Associates
London, UKExecutive Communication - C-Level Negotiations
IBM
Armonk, USAIBM Sales Training - Executive Leadership Training
IBM
Vienna, AustriaDipl. Informatiker HF - undefined
FHNW Muttenz
Zurich, Switzerland 01.1989 - 01.1994
Skills
Team leadership
Strategic planning
Coaching and mentoring
Decision-making
Process improvement
Results-driven
Negotiation and persuasion
Business development
Staff development
Complex Problem-solving
Sales and marketing leadership
Public speaking
Accomplishments
- Improved Operations Efficiency, Increased global operations efficiency in various engagements. Managed successfully various teams selling complex and innovative solutions.
- Revenue growth leader & Market Entry Success, Steered DXC Technologies intelligent Customer Experience offering with a 40% revenue growth globally.
Interests
English - excellent
French - fluent
Hungarian - fluent
Languages
English
Bilingual or Proficient (C2)
German
Bilingual or Proficient (C2)
French
Advanced (C1)
Hungarian
Advanced (C1)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
VP Growth Ecosystem
AI Powerhouse Swiss
10.2024 - Current
Executive Advisor
faiv.io GmbH
12.2021 - 12.2024
Global Lead Intelligent Customer Experience
DXC Technology
11.2019 - 11.2021
Vice President EMEA Alliances & EU North Sales (EMEA North & MEE)
Mirakl SAS
01.2019 - 09.2019
Sabatical
My Family
08.2018 - 12.2018
Global Vice President SAP CX Partner/Alliances, Global Head Indirect Sales & Solution Readiness
SAP SE
09.2012 - 07.2018
Leader Smarter Commerce
IBM
04.2009 - 08.2012
Vice President Global Alliance Management
IDS Scheer AG
01.2005 - 03.2009
Global Director, Solutions Development & Sales
Esmertec AG
06.2004 - 12.2004
Senior Advisor for Customer Experience
Freelancer
12.2003 - 05.2004
Vice President Strategic Alliances
Obtree Technologies AG
02.2000 - 11.2003
Solution Architect
Oracle Software
01.1995 - 01.2000
Consultant Life Sciences
Digital Equipment Corporation
01.1990 - 12.1994
Dipl. Informatiker HF - undefined
FHNW Muttenz
01.1989 - 01.1994
Executive Communication - C-Level Negotiations
IBM
Digital Transformation - Leverage Technology for Business Innovation
Stanford Graduate School of Business
Leadership Communication -
Benjamin Ball Associates
IBM Sales Training - Executive Leadership Training
IBM