Accomplished finance professional with a track record of success in establishing and optimizing product operations processes. As a seasoned P&C Solutions Manager at Swiss Re and managing 8 people, I excel in overseeing end-to-end processes, from client onboarding to billing, ensuring unparalleled customer satisfaction. Proficient in robust process management, I supervise back-end processes for global P&S Solutions delivery, providing valuable financial analysis and guidance to senior stakeholders.
In my leadership role, I successfully managed a team of 10 employees across the globe, optimizing resource allocation, setting clear goals, and ensuring timely, high-quality outputs. Recognized for client-centric approaches, I achieved a Net Promoter Score of 95% and actively contributed to PMO functions and the growth of the Project Controller Practice.
With a hands-on approach, I effectively addressed daily cash and stock reconciliations for global clients, collaborating with Operations Control and Risk teams to resolve recurring issues. My commitment to accuracy and efficiency extends to precise fund identification and allocation according to established procedures.
As a dedicated professional with a holistic understanding of financial operations, I am eager to contribute my skills and insights to a dynamic team focused on growth and excellence.
Product Solution Manager | Swiss Re, Bangalore | 2021 - 2024
Team Leader - Financial Accounting | Swiss Re, Bangalore | 2018 - 2021
Senior Financial Accountant – Technical Expert | Swiss Re, Bangalore | 2014 - 2018
Associate | Swiss Re, Bangalore | 2010 - 2014