Ruba Abu Saoud

I have been active in Rüschlikon Community with different clubs.

1. Eltern Verein

Supported engaging, fun, and smooth-running events by helping with organization and planning.

2, Café International Rüschlikon. As Rüschlikon is a multicultural town. the goal of this project is to bring the local of different backgrounds, cultures and languages all together , in order to understand each other,

i volunteered with hosting and cooking for these events,

3. I am a Member of Zharity charity, that provides Humanitarian organizations with their needs of supplies and clothes ,

• Communicated with staff members to stay informed about volunteer opportunities and events.

• Responded to queries on phone, via email or through IT ticketing system.
• Installed and configured software and hardware
• Maintained current software licenses and patched applications to stay up-to-date with latest features.
• Assisted with development of Project Management Software to fulfill program completion requirements.
• Gathered and translated project requirements and collaboratively worked to define scope and milestones.
• Generated project status reports.
• Responded to customer inquiries and provided technical assistance over phone and in person.
• Installed and configured operating systems and applications.
• Installed, configured and maintained computer systems and network connections.
• Diagnosed and troubleshot hardware, software and network issues.
• Removed malware, ransomware, and other threats from laptops and desktop systems.
• Researched and identified solutions to technical problems.
• Configured hardware, devices, and software to set up work stations for employees.
• Created user accounts and assigned permissions.
• Configured and tested new software and hardware.
• Assisted in development of system security protocols.