Summary
Overview
Work history
Education
Skills
Certification
Custom
Personal Information
Timeline
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Sachin Sachdeva

Renens,Switzerland

Summary

Accomplished professional with extensive expertise in network transformation, including datacenter, cloud, and corporate LAN & wireless environments. Demonstrates a strong command of Agile methodologies and Scrum, driving continuous improvement and process optimization. Skilled in strategic thinking, negotiation, and innovation management to achieve revenue growth and enhance customer engagement. Proficient in technical communication and consultative sales approach, ensuring effective post-sales support and stakeholder engagement. Committed to quality & compliance through governance discussions and business unit reviews. Career goals include leveraging technical sales acumen to lead transformative projects that align with organizational objectives.

Overview

18
18
years of professional experience
2007
2007
years of post-secondary education
1
1
Certification

Work history

Technical Delivery Manager

Wipro Limited
01.2024 - 02.2025
  • Responsible for managing Network, Security & Cloud delivery at Global Level that includes Customer handling, stakeholder management, Vendor management & Technical solutions & Design review
  • Lead Global Transformation Project to migrated Cisco LAN & Wireless to Aruba LAN, Wireless & ClearPass
  • Responsible for managing Technical Delivery of Datacenter Network with Cisco ACI Network Infrastructure & F5 Load Balancers (LTM, GTM & EM) & Checkpoint Firewalls
  • Responsible for managing Technical Delivery of Microsoft Azure Network components, Azure based F5 Load Balancers & Checkpoint Firewalls
  • Responsible for managing Technical Delivery of Global Network infrastructure around LAN, Wireless network of different sites like Distribution Centers, Factories, Call Centers etc
  • Responsible for managing ITIL Cross Functional Teams around Incident, Change & Problem Management
  • Management of different contracts like Managed Services, Fixed Price, T&M etc
  • Handling of J2c (Journey to Cloud), Migration of Infrastructure from On prem to Cloud
  • Handling SDWAN Network Transformation
  • Network tools like Microfocus, Solarwinds Orion, ServiceNow etc
  • Well versed with Customer Handling & Stakeholder Management
  • Team Management of 70 skilled Engineers from operations (L1 to L3) & Technical architects
  • Service Improvement Plans – Proposals, planning and execution

Technical Delivery Manager

Wipro Limited
05.2023 - 01.2024

Technical Delivery Manager

Wipro Limited
04.2022 - 05.2023

Technical Consultant

Wipro Limited
12.2020 - 04.2022

Technical Management Professional

BT Eserv India Pvt Ltd
Gurugram, India
07.2020 - 11.2020

Lead Consultant/Manager

BT Eserv India Pvt Ltd
Gurugram, India
03.2020 - 06.2020

Operations Manager

BT Eserv India Pvt Ltd
Gurugram, India
07.2016 - 02.2020

Technical Support Engineer L2

BT Eserv India Pvt Ltd
Gurugram, India
02.2015 - 06.2016

Senior Service Engineer

Ericsson Global India Services
Gurgaon, India
08.2013 - 02.2015

Senior Network Engineer

Tech Mahindra Ltd
Noida, India
09.2011 - 08.2013

Associate Consultant IT Voice

NxGen Communications Pte Ltd
Singapore
07.2007 - 09.2011

Education

Bachelor of Commerce (BCom) -

Delhi University

Higher Secondary - 68.5%

AISSCE

Senior Secondary - 70.5%

AISSE

Skills

  • Agile methodologies
  • Strategic thinking
  • Negotiation
  • Innovation management
  • Technical communication
  • Consultative sales approach
  • Post-sales support
  • Technical sales
  • Customer engagement
  • Stakeholder engagement
  • Revenue growth
  • Network transformation (Datacenter, Cloud, Corporate LAN & Wireless)
  • Scrum Methodology
  • Network SME
  • Architecture in LAN, WLAN, Datacenter, Cloud Network, Firewalls
  • Team Management
  • Delivery Management (Network & Security)
  • Governance Discussion
  • Quality & Compliance
  • Business Unit Review
  • WBS (Project & Program Management)
  • CFS framework
  • Continuous Improvement
  • Technical writing
  • Process optimisation

Certification

  • Cisco Certified Network Associate, CCNA, Certified
  • Cisco Certified Network Associate Voice, CCNA Voice, Certified
  • Cisco Certified Network Professional, CCNP, Trained
  • Juniper Networks Certificate Internetwork Specialist, JNCIS, Trained
  • Juniper Networks Certificate Internetwork Associate, JNCIA, Trained
  • Information Technology Infrastructural Library, ITILv3, Trained

Custom

  • Transformation of Cisco to Aruba Corporate LAN & Wireless Network.
  • Transformation of Cisco Legacy Network to ACI for Datacenter Network.
  • Using Scrum Methodology as one of the Agile ways of working.
  • Network SME & Architecture in LAN, WLAN and Data Center environments as per customer needs.
  • Data Center Infrastructure Transformation of Datacenter Network from Legacy to Cisco ACI Environment.
  • Team Management of 20 highly skilled Data Center & Cloud Network Resources and assigning strategic work to every individual.
  • Team Management of 46 L1 to L3 Network Engineers in Network Operations in LAN, WLAN, DC & WAN.
  • Team Management of 27 Security Analyst & Specialist Engineers in Security Operations in Checkpoint, Zscaler, Juniper SSL & TMG.
  • Transition of one of the vast Network infrastructures on LAN & Wireless Network with 54k Network Devices.
  • Transition of Data Center Operations for one of the biggest FMCG client NESTLE NESPRESSO from Onsite (Phoenix, USA and Germany & Switzerland, Europe) in 2017 with a valid US Visa (B1/B2; Valid until 12/2027).
  • Transition of Network Operations Level 1 to Level 3 for one of the biggest FMCG client NESTLE NESPRESSO from Onsite (Switzerland, Europe) in 2015.
  • Transition of Security Operations from Onsite Inclusive of Checkpoint Firewall & Juniper SSL.
  • Produced Operational Documents from Level 1 to Level 4 detailing the Incident Management process as part of Operations Manual.
  • Customer Handling & Stakeholder Management of Service & Delivery Managers representing customer.
  • Weekly & Monthly Governance Discussion with internal & external customers.
  • Being Team Manager, Responsible for maintaining SLO, Quality & Compliance parameter for all associated Services.
  • Keeping a track of Lessons Learned and sharing those with the Team Members.
  • Leading Hiring of Apprentice(s), L1 to L3 Engineers for overall Service Assurance Hub India.
  • As a part of steering group member, responsible for providing technology sign off after every checkpoint during project phase.
  • Representing BUR (Business Unit Review) Meetings with SLT’s presenting monthly review of operations in power point Slides including highs & lows (Using Computing Proficiencies MS Office: Word, Power point, Excel).
  • Worked with Project Manager to create WBS so that project can go smoothly.
  • Worked with Project & Transition team to create AIS/BIS & CFS framework.
  • Final reviewer in terms of technology sign off before handover to operations.
  • Bronze Accreditation in CI (Continuous Improvement) at Organizational Level as Team to improve overall performance.

Personal Information

Date of birth: 03/27/87

Timeline

Technical Delivery Manager

Wipro Limited
01.2024 - 02.2025

Technical Delivery Manager

Wipro Limited
05.2023 - 01.2024

Technical Delivery Manager

Wipro Limited
04.2022 - 05.2023

Technical Consultant

Wipro Limited
12.2020 - 04.2022

Technical Management Professional

BT Eserv India Pvt Ltd
07.2020 - 11.2020

Lead Consultant/Manager

BT Eserv India Pvt Ltd
03.2020 - 06.2020

Operations Manager

BT Eserv India Pvt Ltd
07.2016 - 02.2020

Technical Support Engineer L2

BT Eserv India Pvt Ltd
02.2015 - 06.2016

Senior Service Engineer

Ericsson Global India Services
08.2013 - 02.2015

Senior Network Engineer

Tech Mahindra Ltd
09.2011 - 08.2013

Associate Consultant IT Voice

NxGen Communications Pte Ltd
07.2007 - 09.2011

Higher Secondary - 68.5%

AISSCE

Senior Secondary - 70.5%

AISSE

Bachelor of Commerce (BCom) -

Delhi University
Sachin Sachdeva