Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Said El Outmani

Hospitality Professional
Spreitenbach

Summary

Hospitality professional with experience in front desk reception within the hotel sector in Marbella. Skilled in providing excellent guest service, managing reservations through PMS and OTA platforms.

Overview

9
9
years of professional experience
4
4
Languages

Work History

Reservations Agent

Costa Del Sol Apartments
01.2022 - Current
  • Manage incoming reservations via phone, email and booking platforms (e.g., Booking, Airbnb)
  • Updating reservation prices and coordinating with housekeeping to ensure smooth guest arrivals and apartment availability

Front Desk Receptionist

Tourqui Group
01.2017 - 02.2020
  • Assisted guests, ensuring smooth check in / check out experience
  • Collaborated with housekeeping and other departments to secure guest satisfaction following company policies and procedures
  • Managed reservations and room asignments using software such as Opera


Education

Bachelor of Science - Environmental Science

Málaga University
Málaga, Spain
04.2001 -

Skills

Problem-solving abilities

Reservation software

Time management

Teamwork and collaboration

Software

Opera

Microsoft Office

Timeline

Reservations Agent

Costa Del Sol Apartments
01.2022 - Current

Front Desk Receptionist

Tourqui Group
01.2017 - 02.2020

Bachelor of Science - Environmental Science

Málaga University
04.2001 -

Similar Profiles

CREATE PROFILE
Said El OutmaniHospitality Professional