Sandy Rochat
Seaford,VIC
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Store Manager
Levi's Store
05.2020 - 01.2023
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
Assistant Store Manager
Levi's Store
03.2018 - 05.2020
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
Visual Merchandiser
Vero Moda
12.2014 - 07.2017
- Enhanced store sales by creating visually appealing and strategically placed product displays.
- Collaborated with management to develop seasonal merchandising strategies for optimal customer engagement.
- Increased customer traffic through effective window displays that showcased new products and promotions.
- Analyzed sales data to identify trends and adjust visual merchandising plans accordingly, maximizing revenue potential.
Watchmaker
Audemars Piguet
08.2013 - 07.2014
- Improved watch accuracy by conducting thorough diagnostics and implementing precise adjustments.
- Enhanced customer satisfaction by providing timely and meticulous watch repair services.
- Restored antique timepieces to their original condition through expert restoration techniques.
- Maintained a clean and organized workspace, ensuring efficient workflow and proper care of delicate components.
Education
Sales, Merchandising, And Marketing
CFFE
Lausanne, Switzerland2020
Watchmaking And Jewelrymaking
ETVJ
Le Brassus, Switzerland2012
Watchmaking And Jewelrymaking
ETVJ
Le Brassus, Switzerland2011
Skills
- Retail Inventory Management
- Store Operations
- Product Knowledge
- Promotional Planning
- Team Development
- Customer Service Management
- Talent Recruitment
- Team Leadership and Coaching
- Employee Training
- Budget Administration
- Store Merchandising
- Performance Reviews
- Budget Development
- Sales Analysis
Languages
French
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Store Manager
Levi's Store
05.2020 - 01.2023
Assistant Store Manager
Levi's Store
03.2018 - 05.2020
Visual Merchandiser
Vero Moda
12.2014 - 07.2017
Watchmaker
Audemars Piguet
08.2013 - 07.2014
Sales, Merchandising, And Marketing
CFFE
Watchmaking And Jewelrymaking
ETVJ
Watchmaking And Jewelrymaking
ETVJ
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