Sarah Quinn

• Specialised in recruiting candidates in Biotech/Pharma and Healthcare
• Headhunting, identifying, screening, shortlisting, interviewing, registering and referencing suitable candidates for relevant positions.
• Utilising and updating internal database with candidates and job requirements to ensure that records are up to date and for other consultants.
• Ensuring that open jobs are accurately monitored and effectively worked on.
• Seeking new job vacancies from both potential and existing clients, and matching candidates to positions.
• Undertaking daily business development, researching company vacancies, and cold calling clients to offer assistance with recruitment needs and requirements.
• Attending client meetings to obtain further information on the company and requirements, and to cultivate and enhance relationships to maximise business opportunities.
• Writing, reviewing, and placing job advertisements across a range of online channels including LinkedIn, Indeed, Experteer, University Job Boards, etc.

Key Achievements:

• Successfully signed NonStop's largest client in the USA.
• Successfully placed first Healthcare candidate for NonStop in the USA.
• Acted as Interim Team Leader for one of NonStop's largest clients in Switzerland.
• In 8 months, successfully built active LinkedIn network from 0 to 4,000+ connections

• Working directly with the Gallery Director and Principal Auctioneer in developing, maintaining, and executing the cruise ship art program.
• Curated and set up art displays in high-traffic areas to market the onboard gallery, generating art awareness and interest among cruise guests.
• Initiated and engaged in consultative conversations with guests, educated guests about the onboard are program and art auction business, determined a client's level of interest, and developed sales leads.
• Generated sales, marketed the onboard art program, and arranged gallery and action displays while maintaining a positive attitude and enthusiastic work ethic.
• Independently managed the full sales process for each client.
• Generated client invoices while answer shipping, payment and fulfillment questions.
• Developed and maintained a promotional mindset, which included constantly marketing the artwork, the gallery, and myself.

• Developed and implemented KPIs.
• Managed relationships with internal and external clients.
• Oversaw the running of the retail department on a day-to-day basis.
• Assisted in the processing, packaging and delivery of off-site orders.
• Managed the retail department's social media presence on a daily basis,
• Determined customer needs through intense research surveys and other means.
• Directly managed a team of 12 staff and provided wine & service education to both staff and upper management.
• Distributed new product information efficiently, accurately, and in a timely manner.
• Developed reports, created and managed sales documents.
• Provided excellent customer service at all times.

• Processed orders for wines, retail stock and consumables.
• Monitored back of house systems to keep track of all inventory.
• Administrative duties - client queries, quotation management, complaints, invoicing, customer behavior analysis.
• Regularly took ownership of projects, ensuring they were fully and accurately completed on time while maintaining the ability to stay focused under pressure and to prioritize tasks in a stressful environment.
• Resolved guest issues by utilizing strong customer service skills and exercising diplomacy.
• Assisted upper management with product selection.
• Provided guest feedback through which I gained experience in presenting statistics to an audience.

• Maintained 5* service in fine dining, afternoon tea and in the cocktail bar
• Consistently received excellent evaluations under various high-profile inspections.
• Collaborated closely with leadership while working under high-stress, client-driven time constraints.
• Optimized sales, drove revenue and exceeded expectations of all guests.
• Regularly obtained guest information and accurately entered orders into the reservation system through which I gained a thorough understanding of Data Protection GDPR.
• Provided guest feedback to management.