Microsoft 365
Sasintha Palani Raja
Digital Workplace Transformation & Operations
Helsinki
Summary
Organized and people‑focused professional with experience in project coordination, digital workplace operations, and stakeholder support across multicultural environments. Skilled at keeping daily operations running smoothly, coordinating cross‑team activities, and resolving issues proactively to maintain productivity. Known for clear communication, strong problem‑solving abilities, and the ability to collaborate effectively with diverse stakeholders. Passionate about supporting teams, improving workflows, and contributing to efficient, well‑structured operational and project outcomes.
Overview
16
16
years of professional experience
5
5
Certificates
5
5
Languages
Work History
Sales Development Trainee – The Spark Program
The Shortcut
Helsinki, Uusimaa
2025.02 - 2025.06
- Completed intensive training in communication, pitching, and client engagement for a Cohort of 20
- Adjudged one of the top 5 presenters with a novel venture idea
- Practiced structured outreach, storytelling, and relationship building
- Collaborated with mentors to refine professional communication and presentation skills
Parent Teacher Association Executive - (Voluntary)
International School of Berne
Bern, Switzerland
2021.08 - 2023.11
- Improved the parent-teacher engagement in the school through new innovative meetups and socializing connects
- Added new financial avenues by hosting events, engaging with sponsors, bringing in more parental contributions
- Improved operational efficiency by over 40% by bringing in some technical aspects of managing the association
Digital Workplace Consultant & Coordinator
Wipro Technologies
2009.11 - 2016.03
- Coordinated global Windows migration as the Single Point of Contact (SPOC), ensuring smooth communication between teams, vendors, and end users for various programs
- Managed over 300+ application packaging and deployment using SCCM, Intune, and InstallShield
- Supported end user services, device management, and daily operational needs across diverse teams. Provided first‑level troubleshooting for device, application, and access issues, resolving cases impacting daily operations
- Improve service processes and contributed to user-driven operating models
- Delivered customized training programs to educate employees on best practices for utilizing new workspace features and technologies.
Education
Bachelor of Technology - Electrical & Electronics Engineering
Puducherry Technical University
Puducherry 2001.04 -
Skills
Office & Operations Support: Coordination, scheduling, documentation, process follow up, stakeholder communication
Communication: Warm, clear, multicultural communication; customer facing experience; empathetic engagement
Tools & Systems: Microsoft 365, Teams, Outlook, SharePoint, SCCM, Intune, InstallShield, Canva
Coordination: Task prioritization, workflow management, attention to detail, proactive problem solving
Software
Microsoft Intune
SCCM / App-V
Timeline
The Spark Program – Sales & Client Engagement
2025-06
Sales Development Trainee – The Spark Program
The Shortcut
2025.02 - 2025.06
McKinsey Forward Learning Program - Business Strategy, Leadership & Communication
2024-07
Microsoft Intune Training – Endpoint management fundamentals
2024-05
Parent Teacher Association Executive - (Voluntary)
International School of Berne
2021.08 - 2023.11
Pro: Windows Server Virtualization Administrator
2013-06
SCCM 2012
2012-10
Digital Workplace Consultant & Coordinator
Wipro Technologies
2009.11 - 2016.03
Bachelor of Technology - Electrical & Electronics Engineering
Puducherry Technical University
2001.04 -
Certification
The Spark Program – Sales & Client Engagement
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The price of inaction is far greater than the cost of a mistake
Meg Whitman
Languages
English
Native or Bilingual
German
Elementary
French
Elementary