Open To Work
Scott Weber
Hempstead
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
36
36
years of professional experience
Work History
Manager/Supervisor
SatCom HD Solutions LLC
01.2016 - 10.2025
- Large/small Hospital fiber/coax projects
- Installation of Commercial/Hospitality services
- Grounding to local NEC Guidelines
- Quality Assurance Inspections
- Installation of Directv Advanced services
- Customer Education
- Conducted system troubleshooting and repairs to ensure optimal performance.
- Installed satellite systems according to company specifications and industry standards.
- Collaborated with team members to streamline installation processes and improve efficiency.
- Trained junior installers on equipment handling and installation techniques.
- Assisted in inventory management, ensuring availability of necessary tools and materials.
- Maintained compliance with safety protocols during all installation activities.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Increased repeat business by building strong relationships with clients through exceptional service delivery.
Installer/Supervisor
Irontech Satellite/Hughesnet
10.2012 - 01.2016
- Independent contractor for Directv & Hughesnet
- Installs, repairs & upgrades
- Attaches dish to exterior, routes cables, installs & activates receivers & modems for optimal reception
- Grounds equipment to local NEC guidelines
- Troubleshooting
- Educates customers on new technology & ensures a high level of customer satisfaction
- Implemented quality control checks to enhance service reliability and customer satisfaction.
- Developed standardized procedures for installation, reducing errors and enhancing workflow efficiency.
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
Measurement Technician
Measure Comp
01.2011 - 10.2012
- Company contracted by Home Depot to measure residences for new flooring, windows, backsplashes, and cabinets.
- Scheduling customer appointments
- Using tablet Auto CAD to build schematics
- Determine moisture levels for flooring needs
Broadband Technician II
Suddenlink Communications
03.2008 - 07.2010
- Various complex responsibilities for multi-communication entity.
- Installations, disconnects, repeat service TOA application
- Installations, troubleshooting, configuring digital/POTS, NIDS, CAT 5 & wireless routers
- Troubleshooting Non Responders
- Repairs of CPE customer services
- Bury drops, locate lines & perform service audit
- Educate customer regarding existing & new services
- Collect payments & equipment for non payments
- Use laptop to plan daily route, complete work orders & other documentation
- Maintain supplies & stock company vehicle and Broadband Distribution
- Installed and configured broadband equipment for residential and commercial customers.
- Conducted routine maintenance and troubleshooting on cable systems to ensure optimal performance.
- Assisted in training new technicians on installation procedures and safety protocols.
- Mentored junior technicians in best practices for equipment handling and installation techniques.
Field Service Supervisor
Garland Insulating, Ltd.
01.2005 - 02.2008
- Supervise crews for residential and commercial insulation services.
- Schedule, coordinate & monitor employee schedules & productivity
- Perform onsite quality control inspections
- Maintain communication between clients & office guaranteeing customer satisfaction
- Oversee supply & material inventory
- Perform preventive maintenance of fleet vehicles
- Perform essential & non-essential repairs
- Supervised field service teams to ensure compliance with safety protocols and operational standards.
EMT-Intermediate
New Hanover Regional Medical Center
01.2002 - 11.2004
- Pre-hospital care at accident scene or in ambulance en route to medical facility.
- Check & monitor vital signs
- Administer medications
- Intravenous site preparation
- Various interventions for stabilization of medical signs/symptoms to emergency advanced life support
- Completion of all aspects of paperwork
- Maintenance of ambulance
- Administered advanced life support and emergency care to patients in critical conditions.
- Conducted regular equipment checks to maintain operational readiness and compliance with safety standards.
- Evaluated patient conditions effectively, utilizing assessment skills to determine appropriate treatment protocols.
- Coordinated with hospitals for seamless patient handoffs, ensuring continuity of care throughout transport process.
- Enhanced patient care by providing timely and efficient emergency medical assistance in various situations.
Field Technician Supervisor
Charter Cable/Joe Baldwin Dish Satellite
11.1997 - 12.2001
- Supervise cable and satellite crews for company servicing residential and commercials entities.
- Coordinate employee schedules & manage overtime
- Determine & monitor employee productivity quotas
- Maintain cost control levels of fuel & vehicles
- Implement technology & equipment trainings
- Perform onsite inspections & audits
- Preventative maintenance of vehicles & equipment
- Trained junior technicians on installation techniques and troubleshooting procedures.
- Implemented safety protocols during installations to protect personnel and equipment integrity.
United States Marine Corps E-5 Sergeant
United States Marine Corps
09.1989 - 10.1997
- Serve in domestic and foreign locations while gaining lifelong knowledge and experience.
- Maintenance Supervisor
- Production Control Supervisor
- Collateral Duty Inspector of naval equipment
- Maintain quality assurance procedures
- Implement & control safety procedures & protocol
- Maintenance of aircraft & support equipment
- Initiate & post maritime pre-positioning shipments & logistics
- Supervise embarkation & manifestations
- Supervise numerous troops and Non-Commissioned Officers
- Instructed technical training on various equipment & procedures
- Awarded TOP SECRET clearance
- Led training programs to enhance combat readiness and operational effectiveness.
- Oversaw logistics operations, ensuring timely delivery of supplies and equipment.
- Mentored junior Marines, fostering leadership skills and professional development.
- Analyzed operational performance data to identify areas for improvement and efficiency gains.
Education
High School Diploma -
LaVega High School
Waco, Texas05-1988
Skills
- Training and mentoring
- Team management
- Innovation and creativity
- Customer service
- Attention to detail
- Goal oriented
- Employee engagement
- Verbal and written communication
- Decision-making
- Relationship building
- Team building
- Safety protocols
- Staff discipline
- Employee motivation
- Coaching and mentoring
- Staff development
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridSalary Range
$45000/yr - $200000/yrTimeline
Manager/Supervisor
SatCom HD Solutions LLC
01.2016 - 10.2025
Installer/Supervisor
Irontech Satellite/Hughesnet
10.2012 - 01.2016
Measurement Technician
Measure Comp
01.2011 - 10.2012
Broadband Technician II
Suddenlink Communications
03.2008 - 07.2010
Field Service Supervisor
Garland Insulating, Ltd.
01.2005 - 02.2008
EMT-Intermediate
New Hanover Regional Medical Center
01.2002 - 11.2004
Field Technician Supervisor
Charter Cable/Joe Baldwin Dish Satellite
11.1997 - 12.2001
United States Marine Corps E-5 Sergeant
United States Marine Corps
09.1989 - 10.1997
High School Diploma -
LaVega High School