Nathalie Heinzer
Thundorf
Summary
Driven to go above and beyond requirements
Passionate about finance
Thinking outside the box
Overview
17
17
years of professional experience
Work History
Hub Manager
DER Touristik Suisse AG
Uzwil
01.2021 - 12.2023
- Head Sales Region East Switzerland leading 13 employees directly and 29 indirectly
- Responsible for economic and strategic positioning for a portfolio of CHF 18mn and six branch offices
- Recruiting of new employees
- Developed and implemented improved operative processes
Head of Branch Office
DER Touristik Suisse AG
Frauenfeld
08.2019 - 12.2020
- Responsible for sales and earnings as well as successful process and workflows
- Lead, support and motivate 7 employees
Program Manager
EMBA University St. Gallen
St. Gallen
01.2016 - 07.2019
- Assistance and supervision of implementation of the Executive MBA program in St. Gallen and worldwide
- Coordination and organization of the modules, course infrastructure and events
- Evaluation and assessment of the implementation for quality assurance and further development
- Budget responsibility for the programs
- Setting up a new CRM system
Markteting and Event Coordinator
STAFF FINDER AG
Zürich
05.2015 - 12.2015
- Conception, organization and implementation of sponsorship an event activities
- Organized event facility, food and beverage selections and audio-visual arrangements
- Optimization of the portfolio
- Strategic alignment and structure of the areas Affiliate Marketing and Cooperations
Project Assistant (temporary)
Zermatt Unplugged & 4478 events GmbH
Zermatt
01.2015 - 04.2015
- Support and organization fo the Festival Zermatt Unplugged
- Implementation of individual marketing measures
Study Trip Latin America
Travelling
Lateinamerica
01.2014 - 12.2014
- Volunteer work in an orphanage in Mexico
Apprentice, Customer Advisor and Deputy Manager
DER Touristik Suisse AG Kuoni Reisen
Wil
08.2006 - 12.2013
- Sales and advice to customers
- Deputy manager
Education
MAS Business Administration
Fachhochschule Ost
St. Gallen05.2021
CAS Conflict Management
University St. Gallen
St. Gallen12.2017
Eidg. Marketingfachfrau
BVS
St. Gallen12.2014
Eidg. Kauffrau E Profil
KV
Wil07.2009
Skills
- Conflict resolving
- Business development understanding
- Employee coaching
- Cross-functional collaboration
Languages
German
First Language
English
Upper Intermediate
B2
Spanish
Elementary
A2
French
Elementary
A2
Timeline
Hub Manager
DER Touristik Suisse AG
01.2021 - 12.2023
Head of Branch Office
DER Touristik Suisse AG
08.2019 - 12.2020
Program Manager
EMBA University St. Gallen
01.2016 - 07.2019
Markteting and Event Coordinator
STAFF FINDER AG
05.2015 - 12.2015
Project Assistant (temporary)
Zermatt Unplugged & 4478 events GmbH
01.2015 - 04.2015
Study Trip Latin America
Travelling
01.2014 - 12.2014
Apprentice, Customer Advisor and Deputy Manager
DER Touristik Suisse AG Kuoni Reisen
08.2006 - 12.2013
MAS Business Administration
Fachhochschule Ost
CAS Conflict Management
University St. Gallen
Eidg. Marketingfachfrau
BVS
Eidg. Kauffrau E Profil
KV