Results-oriented professional with robust background in product management and agile frameworks. Known for fostering team collaboration and driving projects to successful completion. Reliable in adapting to evolving requirements and prioritizing key deliverables, showcasing strong ability to manage stakeholder expectations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Product Owner for Payment Operations Applications
Credit Suisse
Zurich, Switzerland
03.2022 - Current
Acquired in-depth knowledge of payment standards, including ISO 20022 for SWIFT SEPA SIC
Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
Collaborated with engineering teams on technical feasibility assessments, Requirement gathering, Incident Management, Access Management User Acceptance test etc
Reduced time-to-market by effectively coordinating resources, tasks, and timelines within the team.
Oversaw entire product deployments from creation to delivery handling all tasks.
Product Owner for Tax Operations
Credit Suisse
Zurich, Switzerland
06.2018 - 03.2022
Acquired in-depth knowledge of Transaction Tax, withholding tax
Owned and prioritized product backlog for Tax calculation applications that deal with Austrian tax (KESt), financial transaction Tax (FTT), Swiss Stamp Duty Tax (SDTR), Luxembourg withholding tax (RELIBI) and US Withholding Tax (USWHT)
Work with Business Stakeholders (Relationship Managers, Mid office, Back Office and Tax experts) to consolidate Regulatory/ efficiency /Risk mitigation requirements and deliver them in an Agile set up (i.e., translate requests into Epics and then break down as technical user stories)
Business Analyst & Test Engineer for Investment management applications
Cognizant (working for Credit Suisse)
Pune, Maharashtra
04.2014 - 11.2015
Gained strong knowledge of the end-to-end trading lifecycle and instrument rating standards from agencies like S&P and Bloomberg.
Led requirement gathering and created Functional Specifications for applications like Corner Stone, Portfolio Navigator, and CRIMS. Developed flowcharts, user diagrams, and project milestones. Collaborated with technical and business teams to define data application design and algorithms. Conducted periodic Scrum walkthrough to assess application quality.
Test Manger: Prepared Test Plans, Test Concepts and Test estimations, defined testing Milestones, plans, monitored Test resource allocation and scheduling, Tracked Team activities, conducted User acceptance testing ,Prepared Test Report, and obtained necessary Business approvals
Test Engineer for ETL based application (PBR)
Cognizant (working for Credit Suisse)
Zurich, Switzerland
08.2013 - 03.2014
Managed backend data for the PBR application (Back Office data load tool for Investment Profiles). Gained good knowledge on ETL processing
Optimized regression testing efforts through continuous improvement of test cases and methodologies.
Oversaw scheduling, tracking, and performance of Data Load Jobs used by the CRIMS Front Office Analytics Tool.
Collaborated with data providers (Bloomberg, S&P, Fitch) to capture the latest financial instrument ratings.
Created SQL scripts to validate extracted and transformed data for business users.
Actively participated in Scrum ceremonies, contributing to demonstrations and estimations
Played a key role in establishing and managing the offshore team setup
Test Engineer and Test Manager for Credit Suisse Tax Applications
Wipro (working for Credit Suisse)
Zurich, Switzerland
11.2012 - 08.2013
Transitioned from development to functional testing, focusing on ensuring application functionality and quality through testing withholding tax
Contributed in the best-fit solution and feasibility analysis for above tax applications, Also validating the Proof of Concept
Handled complete Software testing Life Cycle like Test Designing, Test Data Preparation, Test Execution, Regression testing, Defect Management and Conduct timely peer reviews
Ensured effective status reporting by documenting milestones, tracking defects, and providing clear, actionable updates.
Mainframe Developer for Allstate and Hartford Insurance
Accenture (working for Allstate New Jersey Insurance)
Mumbai, Maharashtra
03.2008 - 04.2012
Started as a mainframe developer, later promoted to module lead for insurance applications like Corporate Claim Processing and Allstate New Jersey (Auto & Property Insurance).
Analyzed incident tickets, defined solutions, developed code for fixes and enhancements, and tested changes using COBOL, JCL, DB2-SQL, and IBM tools.
Managed the full SDLC, including task estimation, scoping requirements with global stakeholders, and ensuring timely delivery.
Led Quality Management activities, including defect prevention through inspections, reviews, and suggestions for quality improvement.
Associate Director – Consolidation and Reporting at Credit Suisse (UBS Group Company)Associate Director – Consolidation and Reporting at Credit Suisse (UBS Group Company)