Shivasharan Reddy
Mühltal
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Datacenter Technician
Infocore And Engineering & It Services Group
12.2022 - Current
- Participation in the planning, installation and configuration of all development environments.
- Documentation of the laboratory environment with DCIM (Data Center Infrastructure Management) software.
- SPOC (Single Point of Contact) for Development test department "Radisys India Private Limited"
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Installed and managed structured cabling infrastructure.
- Identified and reported problem devices and replaced defective parts.
- Worked on installing and cabling of a working pod according to the planned infrastructure and managing the pod.
- Reviewed network design and set up copper and fiber-optic cabling infrastructures.
- Dressed and labeled cables for easy identification and traceability.
- Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
Network Operation Engineer(NOC)
Ipass India Pvt Ltd Bangalore
09.2017 - 08.2020
- Analyzing production network issues to suggest corrective action.
- Utilising troubleshooting mechanism and escalation process
- Administering service requests and official communication process.
- Providing assistance in ticket management and reporting tasks
- Handling and monitoring different monitoring tools
- Solving level-1 and 2 issues and avoiding service outages
- Handling hardware network devices like firewalls and load-balancers
- Functional knowledge of installing client-server programs.
- Extensive experience in evaluation of network performance
- Kept detailed documentation on each support ticket and added lessons learned to knowledge base.
- Installed fiber, ethernet, and console cabling in climate-controlled NOC.
- Collaborated with other network engineers to configure and maintain network monitoring and load balancing.
- Supported global network users with connectivity, VPN, and access issues.
- Designed and evaluated WAN and LAN connectivity technologies.
- Utilized source code control for tracking configurations and changes.
Education
Master of Science - International Software System Sciences
Otto-Friedrich-Universität
Bamberg2024
Bachelor of Science - Bachelor of Computer Science And Engineering
Visvesvaraya Technological University
Gulbarga 2017
Skills
- Knowledge on OSI and TCP/IP model
- Routing Protocol (BGP, OSPF, EIGRP and RIP-V2)
- ASA Firewall IPsec,
- VPN and ACL
- HSRP, VRRP, DHCP, DNS, and FTP#
- Ethernet, LAN Switching, VLANs, Inter-VLAN Routing, VTP, STP, RSTP
- Load balancer, configuring virtual and physical servers in Load balancers
- Programming language - Python, Java, Html and C
- Database Management - SQL, MongoDB
- Soft skills- Problem-solving, Team player , Communication
Languages
English
Bilingual or Proficient (C2)
German
Elementary (A2)
Timeline
Datacenter Technician
Infocore And Engineering & It Services Group
12.2022 - Current
Network Operation Engineer(NOC)
Ipass India Pvt Ltd Bangalore
09.2017 - 08.2020
Master of Science - International Software System Sciences
Otto-Friedrich-Universität
Bachelor of Science - Bachelor of Computer Science And Engineering
Visvesvaraya Technological University
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