Simran Andotra
Dispatch Executive
Chandigarh
Summary
Efficient Dispatcher with substantial experience in managing fleet and other logistics operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues.
Overview
3
3
years of professional experience
1
1
Language
Work History
Dispatch Executive
Cargaison Express
07.2021 - 05.2024
- Load booking
- CMT
- Managed fleet transportation.
- Terminal Assistance
- EDI
- Checked weight of vehicles and load parameters against customer specifications and DOT requirements.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Assisted in resolving customer complaints and grievances.
- Utilized customer feedback to improve customer service.
- Improved on-time delivery rates with proactive communication between drivers, clients, and internal teams.
- Managed customer accounts and invoicing.
- Monitored and tracked dispatch communication systems.
- Scheduled deliveries and pickups according to customer needs.
- Monitored driver locations in field and solved discrepancies to keep team on-track.
Education
Master of Science - Mathematics
Chandigarh University
Chandigarh, India04.2021
Skills
- Team Work
- Resource Coordination
- Team building
- Multitasking Abilities
- Adaptability
Timeline
Dispatch Executive
Cargaison Express
07.2021 - 05.2024
Master of Science - Mathematics
Chandigarh University
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