Sofia Rodrigues D. Alberto da Costa

• Responsible for managing the Markets & Banking Operations Department, that comprises the oversee of multiple teams, with nearly 50 FTE's involved in:
- Cash Transfers: processing of all incoming and outgoing payments, for the Wealth Management clients, including internal account cash entries.
- Cash Investigations: responsible for doing the analysis of requests and consequent cash transactions, processing of RFI (Request for information) with different cash correspondents. Open investigation files and provide a tight follow-up of the transactions until their completion.
- Trailer Fees: responsible for the calculation/simulations of Trailer Fees on Investment Funds. Also in charge of the calculation and payments of Periodical Fees and Retrocessions to the different Independent Asset Managers and Business Introducers.
- Markets Back-Office: processing of Accounting, monitoring confirmations, payments and contract events for the products: Forex (FX), Money Market (MM), Fiduciary Deposits, FX OTC Options and Mortgage Loans.
- Funds Execution: ensures the proper execution of orders on investment funds (subscriptions, redemptions and switches), within the targeted cut‑offs. The team is also responsible for the cash reconciliation, KYC/AML reviews (for accounts opened directly with Transfer Agents), claims, as well as providing advice and expertise about corporate actions and income payments linked to the funds activity.
- Anti-money laundering(AML) Level 1: responsible of monitoring daily hits of different transactions, taken into account the AML/CFT regulations, contributing actively to the protection of the company against reputational and fraud risks.
• Managed departmental KPI's, KSP's, PSF's, and operational risk controls;
• Responsible also for recruitments and appraisals;
• COMEX Member for Portugal International Markets Hub (PIMH) since January 2021.

• Responsible for recruitment, daily team organization and appraisals of team members and team leaders
  for 3 different teams (nearly 35 FTE's):
  ‑ Nostri Reconciliation: Responsible for performing the daily reconciliation of all cash breaks, concerning Forex, Money Markets, and OTCD Derivatives.
  ‑ Control & Investigations: In charge of the supervision and control of the FX&MM activity, ensuring the treatment of all incidents in a timely manner. Responsible for the mitigation of operational risk by monitoring, analyzing, and communicating to the hierarchy the incidents that resulted from an operational failure (and
  the respective action plans).
  ‑ Claims: Interest Claims management, due to late settlements on Forex and Money Market activities.

• Main key areas:
  - Ensure all Trades have been correctly reconciled between Front Office and the Market;
  - Ensure all breaks of positions have a correct analysis, as well as all cash flows breaks;
  - Daily monitor through KPI the performance and the team, and ensure a correct planning to cover all
  scopes;
  - Manager of a team of 9 people, with the respective training and review of work, and a positive
  contribution for their career and people development.

• External Senior Auditor in the banking industry, responsible for:
  - Analysis and Reconciliation of Monetary International Operations held by the bank (including shares, other variable income securities, bonds and derivatives (IRS, CIRS, CDS, FX Options, Fx Swaps, Spots and Futures).
  - Valuation of the portfolios (HFT, AFS, FVO, HTM) & calculation of the needed impairments.

• External Senior Auditor in the Investment banking industry, responsible for:
  - Reconciliations, valuations and analysis o the different portfolios for Financial Markets (including
  derivatives).
  - Analysis of the Loans and Advances to Customers, and the respective impairment calculation.
  - Consolidation analysis, and validation of the respective adjustments.
  Leadership on works of internal control developed.