Sonam Lottey
Summary
Always in seek of challenges and a growth -oriented position where i can leverage my skills to drive growth through new innovations and hard work thereby achieving professional and academic excellence along with personal satisfaction.
Overview
7
7
years of professional experience
Work History
Waiter's Assistant
Rosengarten Restaurant
04.2024 - 09.2024
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Head Waiter
Spice Village
04.2023 - 09.2023
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Trained staff members on use of POS system.
Head Waiter
Delhi House
04.2022 - 09.2022
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
Administrator
2Q Engineering Work
10.2020 - 08.2021
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
Store Administrator
M.H. Alshaya Co. W.L.L
02.2018 - 09.2020
- Streamlined inventory management processes for improved accuracy and reduced waste.
- Supported loss prevention efforts by monitoring security cameras and conducting routine audits of inventory control systems.
- Contributed to higher sales revenues with exceptional attention to merchandise display and organization.
- Maintained accurate financial records, allowing management to make informed decisions based on up-to-date information.
Education
MBA - Hospitality And Management
Swiss Educational College
Lucerne, Switzerland09-2025
Diploma - Culinary
Swiss Educational College
Lucerne10-2023
Bachelor of Science - Physics And Chemistry
Sherubtse College, Royal University of Bhutan
Bhutan07-2017
High School Diploma -
Yangchenphug Higer School
Bhutan 12-2013
Skills
- Miscrosoft Office
- C & C
- Time management
Languages
Dzongkha
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Elementary (A2)
Hindi
Intermediate (B1)
Timeline
Waiter's Assistant
Rosengarten Restaurant
04.2024 - 09.2024
Head Waiter
Spice Village
04.2023 - 09.2023
Head Waiter
Delhi House
04.2022 - 09.2022
Administrator
2Q Engineering Work
10.2020 - 08.2021
Store Administrator
M.H. Alshaya Co. W.L.L
02.2018 - 09.2020
MBA - Hospitality And Management
Swiss Educational College
Diploma - Culinary
Swiss Educational College
Bachelor of Science - Physics And Chemistry
Sherubtse College, Royal University of Bhutan
High School Diploma -
Yangchenphug Higer School
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