Summary
Overview
Work history
Education
Skills
Languages
Certification
References
Timeline
Generic

Sukhpal Kaur

Bexleyheath

Summary

Results-driven professional with experience as a mobile beautician and Ocado personal shopper, offering a unique blend of high-end personal service and operational efficiency. Expert in managing a mobile diary and providing top-tier service, combined with the ability to accurately and efficiently select, substitute, and deliver products. Highly adaptable, punctual, and committed to maintaining high standards of service and client satisfaction

Overview

8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work history

Personal shopper

ocado logistics
erith, kent
2020.10 - Current
  • Accurately selected and packed customer groceries using handheld scanners in a fast-paced, high-volume environment.
  • Inspected product quality (freshness, best-before dates) to ensure only the best items were delivered to customers.
  • Consistently met or exceeded daily, hourly, and weekly picking rate targets.
  • Efficiently used automated warehouse systems and handheld technology to locate items and process orders.
  • Assisted with inventory replenishment and stock availability checks.
  • Adhered to strict health and safety protocols, including food hygiene standards.
  • Achieved 100% of daily picking targets for 6+ months in a high-volume, automated environment.
  • Maintained a 99.5% accuracy rate in order picking, reducing customer complaints regarding substitutions.
  • Demonstrated adaptability by working in ambient department.
  • Identified and reported inventory discrepancies, assisting with stock accuracy.
  • Maintained a safe and clean workspace, strictly following all site health and safety procedures.

mobile beautician

Amber beauty hub
bexleyheath, kent
2018.01 - 2020.09
  • Advised customers on home care routines for sustained results post-treatments.
  • Continually updated knowledge on latest beauty trends, improved service delivery.
  • Provided hair styling services; created trendy looks based on individual client requirements.
  • Maintained proper records of clients' treatment plans, ensured continuity in care regime.
  • Customized beauty treatments on-site to accommodate client preferences, increasing client satisfaction and fostering repeat bookings through personalized service.
  • Coordinated personalized beauty treatments at client locations, increasing appointment flexibility and enhancing overall customer satisfaction
  • Handled mobile inventory and sanitation protocols to ensure consistent service quality and compliance with health regulations during off-site appointments.
  • Scheduled and adapted beauty appointments to accommodate client availability, improving service accessibility and fostering stronger client relationships.
  • Delivered customized skincare consultations during home visits, increasing client trust and encouraging repeat bookings through personalized care.
  • Maintained mobile beauty equipment and supplies to ensure uninterrupted service delivery, enhancing client experience through reliable and timely treatments.
  • Adapted beauty techniques to diverse client environments, ensuring consistent treatment quality and increasing client retention through personalized service delivery.
  • Arranged on-site beauty service logistics to streamline travel routes, reducing client wait times and enhancing daily appointment capacity.Executed on-demand beauty treatments in varied client settings, enhancing service adaptability and broadening market reach through personalized in-home experiences.
  • Prepared tailored beauty kits for each appointment, ensuring seamless service delivery and enhancing client convenience in diverse home environments.
  • Delivered tailored makeup applications at client residences, enhancing client confidence and broadening service accessibility in diverse environments.Prepared individualized beauty treatment plans during client visits, ensuring precise product application and enhancing skin health outcomes.
  • Organized client consultations to tailor beauty services, elevating treatment precision and fostering enhanced client satisfaction through personalized care.
  • Optimized product selection during client visits to match skin types and preferences, increasing treatment effectiveness and client satisfaction.
  • Processed client feedback during mobile sessions to tailor services effectively, improving client retention and fostering personalized beauty experiences.

Education

B.Ed - computers

university chandigarh
patiala
2013.01 - 2017.06

Skills

  • Bargaining techniques
  • Fashion history knowledge
  • Order processing proficiency
  • Fashion history understanding
  • Competitor analysis capabilities
  • Merchandise planning acumen
  • Fashion styling techniques
  • Brand knowledge
  • Payment Processing
  • Sales techniques
  • Customer relations
  • Cash handling

Languages

English
Advanced
Punjabi
Native
Hindi
Upper intermediate

Certification

Level 2 qualified beautician

can drive car , van , mini size truck

References

References available upon request.

Timeline

Personal shopper

ocado logistics
2020.10 - Current

mobile beautician

Amber beauty hub
2018.01 - 2020.09

B.Ed - computers

university chandigarh
2013.01 - 2017.06
Sukhpal Kaur