Sybille GRANGIER DE HALLER

• 100% employed by HUB REGENERON for Switzerland, for the French and Italian-speaking part in order to make known the biotech company REGENERON as well as Cemiplimab.
• Networking: Oncologists, dermatologists, lung specialists.
• Established rapport with clients through strong interpersonal skills, fostering loyalty and trust in the therapeutic process.
• Continuously updated knowledge of various product lines, ensuring the ability to provide clients with accurate information and tailored suggestions for their specific needs.
• Discussed procedures and treatment options with clients.

100% employed by PIERRE FABRE Pharma AG Innovative Oncology, Allschwil as Senior KAM French and Swiss-German part of Switzerland, visiting university hospitals and clinics. I’m specialized in oncology treatment for BRAF V600 mutated Melanoma (Encorafenib + Binimetinib), mCRC-V600 GI cancer (Encorafenib +Cetuximab), HER2+, H+ breast cancer called Extended Adjuvant therapy (Neratinib).

Networking : Oncologist-haematologists, dermatologists

• Strong autonomy thanks to my business knowledge and my further qualifications in oncology and medicine.
• Identify time and cost constraints to develop project specifications.
• Precise definition of tasks to be carried out within deadlines and expectations.
• Gathering, processing and analyzing customer needs with a view to building customer loyalty.
• Supporting Medical and Marketing and resolving issues to provide optimal customer service.
• Ability to identify difficulties and make adapted decisions or find a solution by consensus.
• Market analysis, Market access

100% employed by ACTELION, JANSSEN, and J&J in Zug as a KAM, responsible for French-speaking PAH Specialists in Switzerland (Pulmonary Arterial Hypertension & Scleroderma): Bosentan, Macitentan, and Selexipag.

Networking: Immunologists, pulmonologists, cardiologists, dermatologists

• Diagnosis of customer needs and environment
• Precise definition of the tasks to be carried out in accordance with deadlines and expectations.
• Supporting Medical and Marketing and solving problems to provide optimal customer service.
• Developing specific projects .
• Individual work with a Team Spirit
• Sharing ideas and opinions with colleagues, building on each other's strengths.
• Converting objectives into results through innovative projects and risk-taking.
• Strong autonomy, thanks to company procedures knowledge.
• Market analysis, Market access

100% employed by Pfizer AG as a Sales Representative Specialist in Cardiology in the French-speaking part of Switzerland (Amlodipine, Atorvastatin, Dalteparin).

Networking: GPs/Internists, Cardiologists, Nephrologists, Endocrinologists, Diabetologists in offices, clinics, and hospitals.

• Special attention to task planning and scheduling.
• Ability to clearly define problems and identify their causes.
• Integrating technological and digital innovations, ability to acquire new knowledge quickly.
• Strict application of the company's rules and procedures.

100% employed by HERMES SA, Lausanne: Executive Assistant, Head of SAV, Commercial Assistant, Customer Management, Conflict Management.

• Handling customer complaints courteously and appropriately by contacting the relevant department to establish the causes of the problem and following the appropriate resolution procedure.
• Carefully managing the team of customer advisors by ensuring that each member feels valued and recognized for their efforts.
• Checking the quality of the products delivered before sale, in case of non-conformity, return of the goods.
• Management of customer files and follow-up of special orders, by doing everything possible to obtain their satisfaction.
• Handling of customer complaints, including analysis and the terms of their dissatisfaction.

100% employed as Administrative and Medical Management of the practice: invoicing, correspondence, laboratory, blood tests, consultation assistance, RX.

• Handling requests for information (consultation times, payment methods, etc.), assisting patients with administrative procedures.
• Writing medical reports with the information provided by the doctor, recording documents in the database, and sending results to patients.
• Creating and updating patient files in the software, registering health cards and insurance documents, processing documents (X-rays, lab test results, medical reports, etc.).
• Scheduling medical appointments, evaluating the reasons for consultation, proposing slots taking into account the degree of urgency and availability, and updating the schedule.
• Administrative tasks: receipt and distribution of mail, processing of mailbox, ordering of medical supplies, and equipment.
• Carrying out complex administrative tasks to facilitate the work of all practice staff and to meet the requirements of the department.