Sylvain Lienher
Summary
Data-driven professional with a Bachelor's in International Business Management (Marketing Analytics) and a strong analytical mindset. After several years in the banking sector, I transitioned into data analytics to merge business acumen with advanced analytical skills. Currently enhancing my expertise through EPFL's Applied Data Science program, I specialize in data analysis, statistics, and machine learning. Passionate about leveraging data for strategic decision-making, I am eager to contribute to dynamic environments and collaborate on impactful projects.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Client Manager & Product Specialist
UBS Group AG
Renens, Switzerland
09.2020 - 07.2024
- Delivered exceptional customer service by proactively anticipating client needs and providing tailored solutions.
- Established trust with clients through consistent follow-up and a commitment to understanding their unique business needs.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Outbound Sales Representative
UBS Group AG
Renens, Switzerland
10.2018 - 09.2020
- Increased sales revenue through strategic cold calling and lead generation activities.
- Exceeded personal sales goals by leveraging persuasive communication skills and product knowledge expertise.
- Supported colleagues as needed, contributing positively towards creating a cohesive team culture focused on achieving collective objectives.
Administrative Secretary
Fondation F.-L. Borel
Dombresson, Switzerland
06.2013 - 08.2016
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Conducted research on behalf of executive staff members as required to support informed decision-making processes within the organization.
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
Education
COS - Applied Data Science: Machine Learning
EPFL
03.2025
Bachelor of Science - International Business Management
HES-SO - HEG Geneva
Geneva, Switzerland01.2023
Federal Vocational Baccalaureate - Business
CPLN - EPC
Neuchatel, Switzerland01.2017
Vocational Education And Training (VET) - Commercial Employee
CPLN - EPC
Neuchatel, Switzerland01.2016
Skills
- Data visualization and presentations
- Data analysis
- Python programming
- Excel functions
- SQL
- Data cleaning
- SQL databases
- Analytical problem solving
- Statistical analysis
- Attention to detail
- Report preparation
- Report writing
Certification
- What is Data Science?, IBM, 01/01/24, Online certification
- Google Analytics for Beginners, Google, 01/01/22, Online certification
- Google Analytics Individual Qualification, Google, 01/01/22, Online certification
- Google Ads Search Certification, Google, 01/01/22, Online certification
Hobbies and Interests
- Brazilian Jiu-Jitsu
- Bachata
- Photography
- Photo studio
- Digital composition
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
German
Elementary (A2)
Timeline
Client Manager & Product Specialist
UBS Group AG
09.2020 - 07.2024
Outbound Sales Representative
UBS Group AG
10.2018 - 09.2020
Administrative Secretary
Fondation F.-L. Borel
06.2013 - 08.2016
COS - Applied Data Science: Machine Learning
EPFL
Bachelor of Science - International Business Management
HES-SO - HEG Geneva
Federal Vocational Baccalaureate - Business
CPLN - EPC
Vocational Education And Training (VET) - Commercial Employee
CPLN - EPC