Sylvain Lienher
Summary
Data-driven professional with a Bachelor's in International Business Management (Marketing Analytics) and a strong analytical mindset. After several years in the banking sector, I transitioned into data analytics to merge business acumen with advanced analytical skills. Currently enhancing my expertise through EPFL's Applied Data Science program, I specialize in data analysis, statistics, and machine learning. Passionate about leveraging data for strategic decision-making, I am eager to contribute to dynamic environments and collaborate on impactful projects.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Client Manager & Product Specialist
UBS Group AG
09.2020 - 07.2024
- Delivered exceptional customer service by proactively anticipating client needs and providing tailored solutions.
- Established trust with clients through consistent follow-up and a commitment to understanding their unique business needs.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
Outbound Sales Representative
UBS Group AG
10.2018 - 09.2020
- Increased sales revenue through strategic cold calling and lead generation activities.
- Exceeded personal sales goals by leveraging persuasive communication skills and product knowledge expertise.
- Supported colleagues as needed, contributing positively towards creating a cohesive team culture focused on achieving collective objectives.
Administrative Secretary
Fondation F.-L. Borel
06.2013 - 08.2016
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Conducted research on behalf of executive staff members as required to support informed decision-making processes within the organization.
- Enhanced office efficiency by organizing and maintaining filing systems, managing correspondence, and scheduling appointments.
Education
COS - Applied Data Science: Machine Learning
EPFL
03.2025
Bachelor of Science - International Business Management
HES-SO - HEG Geneva
Geneva, Switzerland01.2023
Federal Vocational Baccalaureate - Business
CPLN - EPC
Neuchatel, Switzerland01.2017
Vocational Education And Training (VET) - Commercial Employee
CPLN - EPC
Neuchatel, Switzerland01.2016
Skills
- Data visualization and presentations
- Data analysis
- Python programming
- Excel functions
- SQL
- Data cleaning
- SQL databases
- Analytical problem solving
- Statistical analysis
- Attention to detail
- Report preparation
- Report writing
Certification
- What is Data Science?, IBM, 01/01/24, Online certification
- Google Analytics for Beginners, Google, 01/01/22, Online certification
- Google Analytics Individual Qualification, Google, 01/01/22, Online certification
- Google Ads Search Certification, Google, 01/01/22, Online certification
Hobbies and Interests
- Brazilian Jiu-Jitsu
- Bachata
- Photography
- Photo studio
- Digital composition
Languages
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
Spanish
Intermediate (B1)
German
Elementary (A2)
Timeline
Client Manager & Product Specialist
UBS Group AG
09.2020 - 07.2024
Outbound Sales Representative
UBS Group AG
10.2018 - 09.2020
Administrative Secretary
Fondation F.-L. Borel
06.2013 - 08.2016
COS - Applied Data Science: Machine Learning
EPFL
Bachelor of Science - International Business Management
HES-SO - HEG Geneva
Federal Vocational Baccalaureate - Business
CPLN - EPC
Vocational Education And Training (VET) - Commercial Employee
CPLN - EPC
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