Sylvester Lawrence
Bangalore
Summary
Qualified manger with extensive background in advanced management processes. Utilizes superior communication skills to build meaningful, trusting relationships that exceed client demands. Highly skilled project manager with outstanding team leadership abilities to meet targets consistently.
Overview
15
15
years of professional experience
Work History
Associate Manager
Standard Chartered Bank
06.2022 - Current
- Currently handling a team and supporting in auditing Transaction Screening of various products such as cash, trade, securities and enquiries.
- Process-driven: Steered initiatives towards process viz. Cash, Name and Trade Screening, within the Operations Group, entailing conduction of performance management process, identification of training requirements and delivering inputs for the team.
- Undertaking responsibilities of removing less logical procedures in processes thereby reducing processing time; identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
- Performing Volume analysis/Team efficiency report on monthly basis.
- Implemented idea to effectively track the ageing cases and check on the missed cases on MIS tracker.
- Played a vital role in setting up targets, SOPs & SLAs; monitoring & maintaining WFM Metrics viz. Shrinkage
- Held accountable for facilitating (Processing & Approval with Quality Check) electronic movements of funds.
- Worked on Automation process for the EOD process using Macros.
- Preparing MIS for tracking turnaround time of the transaction on regular basis to meet client expectation.
- Mentored and supported current department employees to create strong workplace culture.
Specialist
Standard Chartered Bank
06.2017 - 06.2022
- Supported RFI and Referral team for transaction screening in short validating the risk event form SCMS and if required contacting country CMO and external banks through swift message for the required information to proceed further to Further Analysis and ACT (RST- Regional Sanction Team and FCC- Financial Crime Compliance) as the per the AAA module.
- Preparing MIS for tracking turnaround time of the transaction on regular basis to meet client expectation
- Worked on Automation process for the EOD process using Macros.
- Held accountable for facilitating (Processing & Approval with Quality Check) electronic movements of funds
- Played a vital role in setting up targets, SOPs & SLAs; monitoring & maintaining WFM Metrics viz. Shrinkage.
- Performing Volume analysis/Team efficiency report on monthly basis
- Working on RFI tracker for the SDM pack every month ensuring report is sent on time.
- Implemented idea to effectively track the ageing cases and check on the missed cases on MIS tracker
- Preparing Daily Audit report for the outstanding payments and Collection payments processed.
- Preparing various report as an extra initiative such as Hourly queue monitoring report, Old dated payment report, Production report of the day.
- Identifying training needs of the team and assist in delivering targeted training to ensure smooth operation of the process.
- Conducting team huddle on process updates and knowledge sharing sessions within the team.
- Provide training to new employees in process.
- Prepare EOD for various regions and share the same to respective country.
- Ensure timely fund transfers and payments as per the requirement by the client. Review and approve the payment requests processed by the team members in various online payment systems.
KYC Senior Analyst
Wipro Limited
07.2016 - 06.2017
- Part of KYC (Investment Banking) process performing due diligence for Existing client requests received for adding a new product.
- Performing Public KYC due diligence reviews on a diverse range of institutional customers, ensuring the Bank KYC and classification procedures are met in strict accordance with the regulatory compliance requirements and the Six Founding Bank’s internal policies.
- Performing risk assessment of the existing profiles/accounts there by determining the risk involved around CIP, CCDs and KYC controlling procedures and reporting the findings and analysis to the investigators. Submitting suspicious activity reports (SAR) to AML team, if any discrepancies are identified.
- Responsible for extracting business information from regulatory websites, other source websites and uploading in HUB production application and managing work allocation within the team.
- Volunteered in managing escalations & supporting the team by trouble shooting BAU issues performing root cause analysis.
KYC Specialist
JP Morgan Chase & Company
11.2012 - 07.2016
- Responsible for performing KYC review and due diligence for existing clients for adding a new product.
- Performing KYC checks like Legal business name of the organization, within review, capacity, risk rating, regulatory check, registered address, principle place of Business etc.
- Adding ETD product for existing clients.
- Checking for Government registered ID for both US & UK entities.
- Job Responsibilities at Altisource Financial Solutions.
- Management and handling of foreclosed properties.
- Dealing with US vendors for property management.
- Creating work orders to vendors and payments.
- Analysis of invoices related to the properties and payments.
Associate
Altisource Financial Solutions
01.2010 - 05.2012
- Management and handling of foreclosed properties.
- Dealing with US vendors for property management.
- Creating work orders to vendors and payments.
- Analysis of invoices related to the properties and payments.
Education
BBM - International Business Management
Krupanidhi Institute of Management
Bengaluru 01.2009
PUC - Commerce
Krupanidhi PUC College
Bengaluru 01.2006
SSLC - General
Shanthi Niketan High School
Bengaluru 01.2004
Skills
- Team Leadership
- Good Communicational Skills
- Good Excel Knowledge
- Self-Motivated
- Ready for Change
- Strong Determination
- Team Player
- Leadership Qualities
- Sanctions
- Compliance
- Risk Mitigation
- Anti-Money Laundering Laws
- Financial Service Industry
- SWIFT, FATCA, OFAC
- KYC, CDD, EDD, SAR
- MIS, Report Delivery
- Adaptable
- Hardworking
- Reliable
- Responsible
- Creative
- Lead generation
- Contract compliance
- Extensive product knowledge
Accomplishments
- Appreciated for taking up additional responsibilities proactively such as preparing stats and sending monthly/quarterly reports.
- Received GEM award.
- Received Star performer award thrice for maintaining exceptional Quality.
- Was given an Opportunity to work as a part of QA team in the initial stage of being a Specialist in Standard chartered.
Timeline
Associate Manager
Standard Chartered Bank
06.2022 - Current
Specialist
Standard Chartered Bank
06.2017 - 06.2022
KYC Senior Analyst
Wipro Limited
07.2016 - 06.2017
KYC Specialist
JP Morgan Chase & Company
11.2012 - 07.2016
Associate
Altisource Financial Solutions
01.2010 - 05.2012
BBM - International Business Management
Krupanidhi Institute of Management
PUC - Commerce
Krupanidhi PUC College
SSLC - General
Shanthi Niketan High School
Similar Profiles
VIJAY SAWLANIVIJAY SAWLANI
Senior Relationship Officer at Ztech Manpower Services-Standard Chartered Bank and Noor BankSenior Relationship Officer at Ztech Manpower Services-Standard Chartered Bank and Noor Bank
Samarth ShenoySamarth Shenoy
Vice President at Standard Chartered BankVice President at Standard Chartered Bank
Sophia O SwaiSophia O Swai
Branch Sales and Service Executive at Standard Chartered BankBranch Sales and Service Executive at Standard Chartered Bank