Tatiana Dashevska

• Created, launched and developed digital banks as Product Owner (https://concordbusiness.concord.ua/ for SMB - more than 1000 business cards issued during 6 month after launching, without active advertisement, 4.8 app store score, 60% of customers use 3+ products, +20/30% growth per month;
• ConcordBusiness took 8th place in the top twenty mobile applications for business customers in Eastern Europe, Caucasus and Central Asia and 3rd place among applications for business customers in Ukraine (SME banking agency, 2023);
• Relaunched project from VISA Inc. "tapXphone" (acquiring in Android phone for SMB) - 4х growth in the 3 month after relaunching;
• Implemented new approaches in Customer Service (asa 23 sec), CRM, corporate portal, electronic document management system. PMO from scratch.
• Developed and implemented product marketing strategies to drive organizational growth and development.

• Managed 25 developers for the big challenges
• Successful delivery management experience - achieving 210% of the plan
• Established foundational processes for business operations.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.

• Result with KPIs of JuniorBank: increased number junior clients with banking cards ‐ from 0 to more than 400 000 children (in 5 years), and from 0 to 21 000 children, who were educated about financial literacy, NPS (customer satisfaction index) ‐ more than 80%
• Organized & achieved - Juniorbank's customers was 15% of all pupils in Ukraine
• Development Indicators, also mathematically it was proven by the scoring models analysis ‐ that participants who had received training in JuniorBank are using bankcards 20% more actively and had less frequent problems with loans
• Collaborated in development of marketing programs for business credit cards, along with advisers from Mastercard.
• Identified business development challenges and customer concerns for proactive resolution.

• More than 5,000 special needs children received financial assistance
• 15% of clients' base (PrivatBank) took part in different charity programs
• Created fintech tools for fundraising (atm, change at the cashier etc)

• Received annual profit of 180% of the planned; Developed and implemented more than 10 special projects for corporate clients;
• Achieved key KPIs of corporate business cards;
• Launched corporate business from scratch in Georgia.
• Proved successful working within tight deadlines and a fast-paced environment

• Developed marketing activities for corporate banking products; Award for 1st place in international marketing competition Direct Hit;
• Organized marketing campaign for the sale of R44 helicopters on credit for VIP clients;
• Team lead in project “Bonus +” for retail;

Trainings: continuous professional trainings in the field of strategic management, leadership, coaching, business, marketing, banking, project management and product management - PMI PMP exam preparation and Digital Marketing certification.