Summary
Overview
Work history
Education
Skills
Websites
Languages
Affiliations
References
Timeline
Generic

Teniola Komolafe

Lagos

Summary

Dedicated professional with expertise in customer engagement, Microsoft Office Suite, and inventory management. Proven ability in content creation, sales reporting, and data entry accuracy. Skilled in telephone etiquette and developing customer retention strategies to enhance business performance. Seeking to leverage these skills to contribute effectively to a dynamic team environment.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work history

Creative director, Owner

Odiks Thrift
Lagos
01.2022 - Current
  • Engaged with customers in a friendly manner to foster a welcoming environment.
  • Handled cash transactions and maintained a balanced cash register throughout shifts.
  • Assisted in design of promotional materials, stimulating customer interest and engagement.
  • Identified potential sales leads using market research strategies.
  • Stayed aware of latest industry trends, tailoring sales tactics accordingly.
  • Resolved customer complaints, ensuring their satisfaction with products or services.
  • Increased customer satisfaction by providing exceptional service and promptly addressing concerns.

Education

Bachelor of Arts - English Language

Lagos State University
Lagos, Nigeria
02.2020 - 02.2024

Skills

  • Customer engagement
  • Microsoft Office Suite
  • Inventory management
  • Content Creation
  • Sales reporting
  • Telephone etiquette
  • Customer retention strategy
  • Data entry accuracy

Websites

Languages

English
Fluent

Affiliations

  • Fashion Enthusiast
  • Entrepreneurship

References

References available upon request.

Timeline

Creative director, Owner

Odiks Thrift
01.2022 - Current

Bachelor of Arts - English Language

Lagos State University
02.2020 - 02.2024

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Teniola Komolafe