Theandra De Paula Bächtold

Contributed expertise to Deloitte as a Salesforce Consultant, demonstrating proficiency in project management, Salesforce configuration, training leadership, testing phases, and comprehensive knowledge across all facets of the role.

• Contributed to end-to-end Salesforce project lifecycles, actively participating in the oversight of successful project delivery
• Collaborated with cross-functional and international teams, playing a key role in the success of various Salesforce projects, contributing to effective project delivery and client satisfaction.
• Applied Salesforce configuration skills to tailor solutions aligned with client needs
• Led training sessions for teams, ensuring effective utilization of Salesforce capabilities
• Played a pivotal role in UAT phases, validating system functionality and user requirements
• Authored clear and comprehensive user stories to guide development efforts
• Conducted thorough testing processes to guarantee the integrity and functionality of Salesforce implementations.
• Demonstrated versatility in handling diverse responsibilities integral to Salesforce consulting at Deloitte

Provided direct support to the Swiss Head of Sales and the International Bid Team by assisting in strategic targeting initiatives and conducting marketing analysis.

• Generated reports on KPIs and sales for senior management
• Developed and delivered key presentations for senior management
• Created Salesforce training materials and conducted training for various teams
• Contributed to Salesforce implementation project for CRM team, participating in UAT and feature validation.
• Managed pipeline and conducted data analyses to inform decision-making
• Published monthly communications on the intranet
• Conducted sales screenings and briefings.
• Actively sourced leads.

Collaborated with both the Project Manager of the Senior Women Talent Pipeline and the Talent Acquisition Manager of the department of Operational Support. Successfully launched a women's leadership pipeline and accompanying digital assets.

• Conducted, analyzed, and compiled a comprehensive survey report for the senior women talent pipeline
• Coordinated open house events for the Department of Operational Support (DOS)
• Proficient in HTML and CSS, contributed to web design, creating bilingual websites
• Created Excel lists, Power Point presentations, and numerous graphics for key meetings
• Produced and edited videos to enhance communication strategies
• Leveraged Salesforce knowledge for project support
• Engaged with stakeholders for website creation, conducted interviews for video and website content development